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Complaints against financial services after the FSA

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Published on: 24 April 2013

Published by a LexisNexis Financial Services expert

Table of contents

Original news
What were the problems with the previous complaints set-up?
How will complaints against the regulators operate under the new regime?
What has changed?
What is the scope and coverage of the complaints procedure?
What features of the complaints structure should financial services lawyers and firms be aware of?
Are there any concerns about the new system?

Article summary

Financial Service analysis: Is the scope of the new complaints regime too small? Claire Carroll, financial services disputes resolution partner at Eversheds, discusses the revised regulatory structure and highlights what financial services lawyers should be aware of.

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