Consumer protection

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Practice notes
The roles of nominated officer and money laundering reporting officerA nominated officer is an individual who is nominated by a firm to receive...
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21st Oct
Practice notes
BREXIT: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has...
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19th Oct
Practice notes
BREXIT: As of exit day (31 January 2020), the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has...
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5th Oct
Practice notes
This Practice Note sets out and examines the consumer credit regulated activities in the Financial Services and Markets 2000 (Regulated Activities)...
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5th Oct
Practice notes
This Practice Note discusses the regulatory issues faced by crowdfunding platforms from a financial services perspective. It should be read in...
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5th Oct
Practice notes
BREXIT: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has...
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1st Oct
Practice notes
Brexit: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has...
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26th Sep
Practice notes
BREXIT: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has...
Read More >
26th Sep
Practice notes
BREXIT: The UK is leaving EU on Exit Day (as defined in the European Union (Withdrawal) Act 2018). This has an impact on this Practice Note. For...
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26th Sep
Practice notes
Background to the regulation of home finance transactionsThe regulation of home finance transactions came about at different points in time. HM...
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25th Sep
Practice notes
Goode consumer credit materials—default and enforcementFor further discussion on the topics raised in this Practice Note, a statement of the...
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25th Sep
Practice notes
BREXIT: The UK is leaving the EU on Exit Day (as defined in the European Union (Withdrawal) Act 2018). This has an impact on this Practice Note. For...
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25th Sep
Practice notes
In this Practice Note, references to exemptions relate to persons who are exempt from the need to apply for authorisation from the Prudential...
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25th Sep
Practice notes
Goode: Consumer Credit Law and Practice This volume contains thirteen divisions and states the current law with commentary on consumer credit in the...
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25th Sep
Practice notes
BREXIT: The UK is leaving EU on Exit Day (as defined in the European Union (Withdrawal) Act 2018). This has an impact on this Practice Note. To ensure...
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25th Sep
Practice notes
This Practice Note discusses the main Financial Conduct Authority (FCA) provisions applying to appointed representatives (ARs) that carry out...
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25th Sep

Most recent Consumer protection content

Practice notes
Brexit: As of exit day (11pm on 31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK...
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25th Sep
Practice notes
What is the Consumer Rights Act 2015?The Consumer Rights Act 2015 (CRA 2015) was a landmark in the field of consumer law and took effect from 1...
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25th Sep
Practice notes
Please note that the contents of this Practice Note reflect the amendments that were made to the Financial Conduct Authority’s (FCA) Mortgage Conduct...
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25th Sep
Practice notes
Treating Customers Fairly (TCF) is a principles-based initiative. Under the regulatory regime authorised firms must pay due regard to the interests of...
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25th Sep
Practice notes
What is Treating Customers Fairly?Treating Customers Fairly (TCF) is a fundamental principle underpinning the Financial Conduct Authority’s (FCA)...
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25th Sep
Practice notes
ARCHIVED: This Practice Note has been archived and is not maintained. It summarises the law, guidance and practice in relation to unfair terms in...
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26th Sep
Precedents
1Effective date1.1Effective date (specified future date, date of signature or specified previous date)This Agreement [[takes effect on [insert date]...
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26th Sep
Precedents
1Time to be of the essence of all clausesEach time, date or period referred to in this agreement (including any time, date or period varied by the...
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26th Sep
Precedents
1Equitable relief[Each Party OR Party A] recognises that any breach or threatened breach of this Agreement may cause [the...
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26th Sep
Practice notes
What are cryptoassets?One of the hurdles in relation to understanding non-traditional currencies and assets lies in the inconsistent use of language....
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27th Sep
Precedents
1Joint and several liability[Except for clauses [insert],] the liabilities and obligations of [insert names of relevant parties] under this agreement...
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27th Sep
Q&As
When dealing with customers, banks are under an obligation to comply with the Financial Conduct Authority’s (FCA) Principles for Businesses (PRIN)....
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28th Sep
Practice notes
Please note that the contents of this Practice Note reflect the amendments that were made to the Financial Conduct Authority’s (FCA) Mortgage Conduct...
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5th Oct
Practice notes
This Practice Note looks at key aspects of consumer protection within the UK financial services regulatory system. The UK’s regulatory structure,...
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5th Oct
Practice notes
BackgroundThe regulatory requirements applicable to the distribution of financial products by financial services providers and intermediaries in the...
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Produced in partnership with Nicholas Ralph of Dentons UKMEA LLP 5th Oct
Practice notes
This Practice Note looks at the Retail Distribution Review (RDR). The RDR is a regulatory initiative that was set up in June 2006 aimed to target the...
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5th Oct
Practice notes
The Principles for Businesses—Principle 6The Financial Conduct Authority's (FCA) Principles for Businesses are a general statement of the fundamental...
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5th Oct
Practice notes
This Practice Note looks at the work of the Financial Conduct authority (FCA) and its predecessor the Financial Services Authority (FSA) in relation...
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5th Oct
Practice notes
The Financial Conduct Authority (FCA) and the Competition and Markets Authority (CMA) have the power, under the Consumer Rights Act 2015 (CRA 2015)...
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5th Oct
Practice notes
Scope of this Practice NoteThe Money and Pensions Service (MPS) was set up by the government to enhance the understanding and knowledge of the public...
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9th Oct

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