Practical guidance tools, registers, training aids and other templates to help you comply with data protection law and manage privacy risks
Every law firm has a legal duty to comply with the SRA Handbook and a raft of other legislation and regulations. Get it wrong and you personally face investigation, disciplinary action, fines and prosecution.
The Information Commissioner's Office (ICO) has launched a call for evidence to inform its approach to applying data protection law to the distinctive...
The Office of Financial Sanctions Implementation (OFSI) has issued General Licence INT/2026/11080040 under regulation 64 of the Russia (Sanctions) (EU...
This week's edition of Practice Compliance weekly highlights includes amendments to Russian oil sanctions licences covering Sakhalin-2, an extended...
The Office of Financial Sanctions Implementation (OFSI) has amended and extended General Licence INT/2026/8893924 under regulation 64 of the Russia...
Corporate Crime analysis: The UK government’s landmark new anti-money laundering and asset recovery (AMLAR) strategy for 2026-2029 aims to: target...
This Practice Note explains, in simple terms, the key features of the UK General Data Protection Regulation (UK GDPR). See also Precedent: Data...
This Practice Note is intended for private-sector commercial organisations in the UK. It sets out expectations of the Information Commission’s Office...
Like most organisations, you are likely to invest substantial time and effort in your marketing activities, but you must also allocate sufficient...
This Practice Note is intended for private-sector commercial organisations in the UK. It gathers together direct marketing examples provided by the...
This Practice Note is intended for law firms but it may also be relevant to in-house lawyers. It considers the potential lawful grounds under the UK...
1Lawfulness, fairness and transparencyICO expectation and current statusMore informationLexisNexis® tools and guidanceYour business has conducted an...
1Background informationAssessment for[state whether the assessment relates to the whole organisation or a specific department]Person conducting...
1Introduction1.1This document sets out our policy for dealing with breaches of regulatory requirements that apply to our firm. Some of these...
A complaint can include any expression of dissatisfaction that alleges the complainant has suffered (or may suffer) financial loss, distress,...
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we...
What is a solicitor's undertaking?An undertaking is a commitment by a solicitor to do something. It can be enforced against the solicitor by the...
SRA Code of Conduct for individuals and firmsThis Practice Note provides guidance on the SRA Codes of Conduct, contained in the SRA Standards and...
Acting for yourself, friends and familyThis Practice Note covers considerations where a law firm wishes to act for one of its own partners or...
Undertakings and the courtThis Practice Note explains:•what powers the court has to enforce undertakings•when it is likely to exercise those...
Duties of confidentiality and disclosure 2019The protection of confidential information is a fundamental feature of the solicitor-client relationship...
Working with foreign lawyers—the Registered Foreign Lawyer (RFL) regimeThe Solicitors Regulation Authority (SRA) operates a registration regime for...
Solicitors Regulation AuthorityThe Solicitors Regulation authority (SRA) is the independent regulatory arm of the Law Society. It...
Conveyancing Quality Scheme (CQS) practice management standards—Precedents content mapThe Law Society's Conveyancing Quality Scheme (CQS) is a quality...
Client care letter—law firmsDear [Insert client’s name][Insert heading, eg matter description]Thank you for your instructions to act on your behalf in...
Conflicts of interest 2019Conflicts of interest can cause difficult and serious problems for solicitors and law firms, both from a compliance point of...
SRA Accounts Rules 2019This Practice Note sets out the requirements of the SRA Accounts rules 2019 (the 2019 Rules), in force from 25 November 2019,...
Risk management—key risks—law firmsEffective risk management is fundamental to the commercial success of law firms. To manage risk effectively you...
Closing a client matter—law firmsClosing a client matter properly is a basic client care, risk management and housekeeping requirement. There are also...
This is a term which is defined in the SRA Code of Conduct [2011] for the purposes of the SRA Handbook [2011] as meaning a firm which is authorised to carry on legal activities by an approved regulator other than the SRA.
Money which is held or received for a client or as a trustee.
Firms will often hold money on behalf of clients and, usually, client money will be used in the process of carrying out the matter or returned to the client. However, this is not always the case and sometimes there will be money left over in circumstances where the client has become untraceable or where it has not been possible to return the money to the client. This is a residual balance. Residual balances can arise for a number of reasons, including: • balances inherited on a merger with another firm • client (in)action, eg cheques that have been sent to the rightful owner but never cashed by them, clients who will not provide instructions on how to deal with the balance, clients who have died where the executors or family are unknown and clients who have simply disappeared and cannot be traced • retention money that has remained unclaimed • post-transaction credits—historically some practice management systems permitted the accounts team to reopen an archived file, post credits and cheques not presented and then close it again—this may then not be reported on and even if it is, it can be difficult to engage your fee earners if balances were at zero when they last had physical custody of the file • poor housekeeping, eg untidy bookkeeping, inefficient accounting systems, or incorrect application of disbursements