Practical guidance tools, registers, training aids and other templates to help you comply with data protection law and manage privacy risks
Every law firm has a legal duty to comply with the SRA Handbook and a raft of other legislation and regulations. Get it wrong and you personally face investigation, disciplinary action, fines and prosecution.
The Legal Services Board (LSB) has published a statement on the Solicitors Regulation Authority’s (SRA) regulatory performance following the collapses...
This week's edition of Practice Compliance weekly highlights includes the EU adopting an Anti-Corruption Directive, analysis of Dentons’ failure to...
Corporate Crime analysis: On 21 April 2026, the Council of the European Union gave the final approval on a new directive on combatting corruption (the...
The Department for Science, Innovation and Technology (DSIT) has published its Cyber Security Breaches Survey for 2025/2026, which was carried out...
Law360, London: Dentons failed on 27 April 2026 to prevent a rerun of allegations that it breached money laundering rules while acting for a...
In briefData protection laws in the UK seek to ensure information about living individuals (within the definition of ‘personal data’) is used fairly...
This Practice Note introduces the requirements of the United Kingdom General Data Protection Regulation, Assimilated Regulation (EU) 2016/679 (UK...
This Practice Note explores issues and best practice relating to the sharing of personal data between controllers (including joint controllers and...
This Practice Note provides a summary of the UK GDPR regime. For a higher-level introduction to UK data protection laws, see Practice Note: Data...
This Practice Note provides further guidance on key definitions used in the United Kingdom General Data Protection Regulation, Assimilated Regulation...
1Introduction1.1This accounts manual sets out our accounting systems and controls for fee earners and other non-finance staff. There is a separate,...
Policy version: [insert date of this policy][—for previous versions of this policy see here].[Insert website] (our website) is provided by [insert...
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store,...
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we...
1We hold personal data about customers, suppliers, employees and others.2UK data protection law gives people a number of rights regarding their...
What is a solicitor's undertaking?An undertaking is a commitment by a solicitor to do something. It can be enforced against the solicitor by the...
SRA Code of Conduct for individuals and firmsThis Practice Note provides guidance on the SRA Codes of Conduct, contained in the SRA Standards and...
Acting for yourself, friends and familyThis Practice Note covers considerations where a law firm wishes to act for one of its own partners or...
Undertakings and the courtThis Practice Note explains:•what powers the court has to enforce undertakings•when it is likely to exercise those...
Duties of confidentiality and disclosure 2019The protection of confidential information is a fundamental feature of the solicitor-client relationship...
Working with foreign lawyers—the Registered Foreign Lawyer (RFL) regimeThe Solicitors Regulation Authority (SRA) operates a registration regime for...
Solicitors Regulation AuthorityThe Solicitors Regulation authority (SRA) is the independent regulatory arm of the Law Society. It...
Conveyancing Quality Scheme (CQS) practice management standards—Precedents content mapThe Law Society's Conveyancing Quality Scheme (CQS) is a quality...
Client care letter—law firmsDear [Insert client’s name][Insert heading, eg matter description]Thank you for your instructions to act on your behalf in...
Conflicts of interest 2019Conflicts of interest can cause difficult and serious problems for solicitors and law firms, both from a compliance point of...
SRA Accounts Rules 2019This Practice Note sets out the requirements of the SRA Accounts rules 2019 (the 2019 Rules), in force from 25 November 2019,...
Risk management—key risks—law firmsEffective risk management is fundamental to the commercial success of law firms. To manage risk effectively you...
Closing a client matter—law firmsClosing a client matter properly is a basic client care, risk management and housekeeping requirement. There are also...
A style of regulation introduced by the SRA on 6 October 2011 and which is applied to all those it regulates.
Firms will often hold money on behalf of clients and, usually, client money will be used in the process of carrying out the matter or returned to the client. However, this is not always the case and sometimes there will be money left over in circumstances where the client has become untraceable or where it has not been possible to return the money to the client. This is a residual balance. Residual balances can arise for a number of reasons, including: • balances inherited on a merger with another firm • client (in)action, eg cheques that have been sent to the rightful owner but never cashed by them, clients who will not provide instructions on how to deal with the balance, clients who have died where the executors or family are unknown and clients who have simply disappeared and cannot be traced • retention money that has remained unclaimed • post-transaction credits—historically some practice management systems permitted the accounts team to reopen an archived file, post credits and cheques not presented and then close it again—this may then not be reported on and even if it is, it can be difficult to engage your fee earners if balances were at zero when they last had physical custody of the file • poor housekeeping, eg untidy bookkeeping, inefficient accounting systems, or incorrect application of disbursements
The SRA's approach to regulation is risk-based.