Manage financial complaints with expertise, utilising robust tools to handle compensation claims and oversee claims management intricacies while ensuring compliance and protecting client interests. Resolve disputes in financial services proficiently by mastering claim assessment and financial redress procedures, empowering professionals to deliver effective and compliant compensation management solutions.
The Financial Action Task Force (FATF) has agreed measures to strengthen global action against financial crime at its October 2026 Plenary, including...
A round-up of financial services developments, including (among other things) FCA issues statement on demands for disguised remuneration scheme loan...
A round-up of financial services developments....
This week's edition of Financial Services weekly highlights includes: Budget 2026—key Financial Services announcements and developments; FCA and PRA...
Financial Conduct Authority—Principles for Businesses (PRIN)This Practice Note explains the Principles for Businesses (PRIN) set down by the Financial...
The Competition and Markets Authority (CMA) has identified several breaches by Monzo Bank Limited (Monzo) of the Retail Banking Market Investigation...
Insurance conduct regulation—COBS and ICOBSThe Financial Conduct Authority Handbook (FCA Handbook) includes sourcebooks to regulate the conduct of...
Second charge mortgage regimeSecond charge mortgages definedA regulated second charge mortgage is a loan secured on a borrower’s property that is used...
Complaints handling by financial services firmsThe rules for how firms should deal with complaints by customers are contained in the Dispute Resolution: Complaints Sourcebook (DISP) in the Financial Conduct Authority (FCA) handbook.DISP 1 contains rules and guidance on how firms should deal with
Priority between loss reliefs in loss making companiesWhy does it matter?A company that is a member of a group and has incurred any of the types of losses available for surrender by way of group relief may, without any further rules, have more than one way in which to use the loss. There are a
If a rentcharge is shown as being informally exonerated on title information, does this apply to the current registered owner? Or does the informal exoneration only apply to the parties to the document which informally exonerated the rentcharge?This Q&A considers the situation where, at some point
Can shares in a limited company that have not been paid-up at all be cancelled?A limited company having a share capital may not alter that share capital, except in the ways listed in section 617 of the Companies Act 2006 (CA 2006). Shares in a company cannot simply be cancelled without following an
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