Manage financial complaints with expertise, utilising robust tools to handle compensation claims and oversee claims management intricacies while ensuring compliance and protecting client interests. Resolve disputes in financial services proficiently by mastering claim assessment and financial redress procedures, empowering professionals to deliver effective and compliant compensation management solutions.
The following Corporate Crime news provides comprehensive and up to date legal information on From Russia with love? UK lawyers mull sanctions U-turn
The following Financial Services news provides comprehensive and up to date legal information on UK payments fraud regime working well, PSR says as it plans refinements
Financial Conduct Authority—Principles for Businesses (PRIN)This Practice Note explains the Principles for Businesses (PRIN) set down by the Financial...
The Competition and Markets Authority (CMA) has identified several breaches by Monzo Bank Limited (Monzo) of the Retail Banking Market Investigation...
Insurance conduct regulation—COBS and ICOBSThe Financial Conduct Authority Handbook (FCA Handbook) includes sourcebooks to regulate the conduct of...
Second charge mortgage regimeSecond charge mortgages definedA regulated second charge mortgage is a loan secured on a borrower’s property that is used...
Complaints handling by financial services firmsThe rules for how firms should deal with complaints by customers are contained in the Dispute Resolution: Complaints Sourcebook (DISP) in the Financial Conduct Authority (FCA) handbook.DISP 1 contains rules and guidance on how firms should deal with
Strike out—making an application to strike out a statement of caseA strike out order can be made either following an application by the parties or on the court's own initiative. This Practice Note deals with the scenario of the order being made following a party's application.Making an application
Contributory negligence in personal injury claimsContributory negligence is a partial defence which can lead to a discount in damages.Other defences may also be relevant. See Practice Notes: Did the claimant consent to the risk of injury? and Was the claimant involved in an illegal activity?If a
Glossary—Latin legal termsDespite attempts in recent years to simplify the language used in legal cases, there are still a number of Latin phrases commonly used in personal injury claims. The following Latin phrases are listed in alphabetical order:Latin
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