Manage financial complaints with expertise, utilising robust tools to handle compensation claims and oversee claims management intricacies while ensuring compliance and protecting client interests. Resolve disputes in financial services proficiently by mastering claim assessment and financial redress procedures, empowering professionals to deliver effective and compliant compensation management solutions.
This week's edition of Financial Services weekly highlights includes: FCA’s review of AI in financial services discusses potential risks and rewards;...
A round-up of financial services developments, including (among other things) TheCityUK makes recommendations on how UK can attract Shariah-aligned...
The Financial Conduct Authority (FCA) has announced that it has charged Richard Bloomfield with five counts of insider dealing. The FCA alleges that...
A round-up of financial services developments, including (among other things) ESMA launches CSA on CASP digital operational resilience....
Financial Conduct Authority—Principles for Businesses (PRIN)This Practice Note explains the Principles for Businesses (PRIN) set down by the Financial...
The Competition and Markets Authority (CMA) has identified several breaches by Monzo Bank Limited (Monzo) of the Retail Banking Market Investigation...
Insurance conduct regulation—COBS and ICOBSThe Financial Conduct Authority Handbook (FCA Handbook) includes sourcebooks to regulate the conduct of...
Second charge mortgage regimeSecond charge mortgages definedA regulated second charge mortgage is a loan secured on a borrower’s property that is used...
Complaints handling by financial services firmsThe rules for how firms should deal with complaints by customers are contained in the Dispute Resolution: Complaints Sourcebook (DISP) in the Financial Conduct Authority (FCA) handbook.DISP 1 contains rules and guidance on how firms should deal with
Priority between loss reliefs in loss making companiesWhy does it matter?A company that is a member of a group and has incurred any of the types of losses available for surrender by way of group relief may, without any further rules, have more than one way in which to use the loss. There are a
Late payment penalties—inheritance taxWhile interest often accrues on overdue tax, the late payment of certain taxes may also attract a penalty. For information on the interest accruing on overdue tax, see Practice Notes: IHT—payment deadlines on death—Interest on IHT and Interest on late paid
Glossary—Latin legal termsDespite attempts in recent years to simplify the language used in legal cases, there are still a number of Latin phrases commonly used in personal injury claims. The following Latin phrases are listed in alphabetical order:Latin
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