This Overview is a guide to the Financial Services subtopic Debt Management and Advice, with links to appropriate materials. For information on other aspects of the consumer credit regime, see related materials in Consumer credit regime—overview, Consumer credit advertising—overview, Consumer credit agreements—overview, and Consumer credit—ombudsman and guidance—overview.
Firms carrying on debt counselling or debt adjusting must comply with the applicable rules in Chapter 8 of the Financial Conduct Authority (FCA) Consumer Credit sourcebook (CONC 8). For information on the application of CONC 8, including conduct standards for providing advice, pre-contract information and advice requirements, debt solution contracts, debt management plans, rules for debt packagers and the use of lead...
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