How AI may have made a difference in Monzo bank breaches
Law360, Expert analysis: Monzo Bank's onboarding, risk assessment and transaction monitoring were unable to keep up with its rapid growth from 600,000 users in 2018 to over 5.8 million by 2022. The result was systemic failings in anti-financial crime systems, which resulted in the UK's Financial Conduct Authority (FCA) handing out a £21.1m fine, the largest ever issued to a challenger bank for anti-money laundering (AML) failures, on 8 July 2025. The Monzo fine has intensified the spotlight on how firms manage financial crime risks. Alexander Vilardo, associate, at Howard Kennedy LLP explores how artificial intelligence (AI) can assist with compliance, where current systems fall short, where AI's pitfalls may lie, and what lawyers and businesses can do to adapt and use AI to their advantage.