Legal News

LSB blog and workshop on ‘the customer journey in a digital world’

Published on: 21 January 2021
Published by LNB News

LNB News 21/01/2021

Document Information

Issue Date: 21 January 2021

Published Date: 21 January 2021

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Lending Standards Board (LSB) has published a blog on ‘the customer journey in a digital world’, discussing ways in which firms can tailor their offering to ensure effective outcomes and ensure their products do not exclude vulnerable customers.

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