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FOS reports surge in complaints for Q2 2024/25

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Published on: 27 November 2024

Published by LNB News

LNB News 27/11/2024

Document Information

Issue Date: 27 November 2024

Published Date: 27 November 2024

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Financial Ombudsman Service (FOS) has reported a substantial increase in complaints related to fraud and scams, current accounts, and credit cards in Q2 2024/25with overall cases rising by more than 50% compared to the same period in the previous year. The FOS notes that it has published feedback on its intention to proceed with a charging regime for professional representatives, subject to the relevant Parliamentary and Financial Conduct Authority approvals being given.

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