Home / Financial Services

Legal News

FCA, PRA and Bank of England consult on Complaints Scheme

Copyright © 2025 LexisNexis

Published on: 20 July 2020

Published by LNB News

LNB News 20/07/2020

Document Information

Issue Date: 20 July 2020

Published Date: 20 July 2020

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Financial Conduct Authority (FCA), Prudential Regulation Authority (PRA) and the Bank of England (the Regulators) have launched a joint consultation paper (FCA—CP20/11 and PRA—CP8/20) on Complaints against the Regulators under the Financial Regulators’ Complaints Scheme (the Scheme). The Regulators are proposing a revised version of the Complaints Scheme which is more user friendly, using plain language to make it more accessible. The closing date for responses to this consultation is 14 September 2020.

Popular documents

What is the difference between an appeal and a review?

What is the difference between an appeal and a review?What is an appeal?An appeal in insolvency proceedings is no different to an appeal in normal litigation. An appeal will be allowed only if the appeal court is satisfied that the decision of the lower court was 'wrong' or 'unjust because of a

If a rentcharge is shown as being informally exonerated on title information, does this apply to the

If a rentcharge is shown as being informally exonerated on title information, does this apply to the current registered owner? Or does the informal exoneration only apply to the parties to the document which informally exonerated the rentcharge?This Q&A considers the situation where, at some

Strike out—making an application to strike out a statement of case

Strike out—making an application to strike out a statement of caseA strike out order can be made either following an application by the parties or on the court's own initiative. This Practice Note deals with the scenario of the order being made following a party's application.Making an application

Glossary—Latin legal terms

Glossary—Latin legal termsDespite attempts in recent years to simplify the language used in legal cases, there are still a number of Latin phrases commonly used in personal injury claims. The following Latin phrases are listed in alphabetical order:Latin