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Latest FCA data show 52 per cent drop in complaints in first half of 2020

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Published on: 16 December 2020
Published by LNB News

LNB News 16/12/2020

Document Information

Issue Date: 16 December 2020

Published Date: 16 December 2020

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Financial Conduct Authority (FCA) has issued updated complaints data for the first half of 2020, including firm specific data for individual firms and aggregate figures for the industry as a whole. The data show that the number of complaints received by firms dropped by more than 50% compared to the second half of 2019.

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Jurisdiction(s):
England, Northern Ireland, Scotland and Wales

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