Legal News

FCA and FOS 2024 H1 complaints data released

Published on: 24 October 2024
Published by LNB News

LNB News 24/10/2024

Document Information

Issue Date: 24 October 2024

Published Date: 24 October 2024

Jurisdiction(s): England, Northern Ireland, Scotland and Wales

Article summary

The Financial Conduct Authority (FCA) and the Financial Ombudsman Service (FOS) have published complaints data for the first half of the 2024. The total number of complaints received by the FOS increased by 40%, while the FCA recorded 1.86m complaints against financial services firms between April 2024 and October 2024, a 4% decrease from H2 2023.

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