Coupled with an apparent trend of ever-larger claims against solicitors and other professionals is the sprawling change that has been occurring both in the field of...
Background It is good practice to assess the risk profile of different types of work. Key risks in relation to probate work include: • not proving the...
Poor quality instructions, delay, failure to properly assess capacity, drafting errors and confusion over the scope of the retainer are all strong contributors to...
A: General information Date of review Person(s) conducting review B: Data 1 Rolling data CriteriaIn the last [insert period, eg quarter]Over the last 12 months Number of...
A: General information Date of review Person(s) conducting review B: Data 1 Rolling data CriteriaIn the last [insert period, eg quarter]Over the last 12 months Number of...
A: General information Date of review Person(s) conducting review B: Data 1 Rolling data CriteriaIn the last [insert period, eg quarter]Over the last 12 months Number of...
Please click here for an Excel version of this register. Department/type of work Fee earner(s) involved Claimant name and contact details Claimant relationship...
1 Introduction 1.1 We recognise there are risks inherent in our practice. 1.2 We aim, as far as possible, to have a no-blame culture—we are all capable of making...
This factsheet is based on Travelers’ claims data over the six years to September 2014. It provides an overview of: • the relative risks involved in the different areas...
This Practice Note explains how you can deal with your professional indemnity insurance (PII) brokers and underwriters, including: • questions to ask your broker •...
The Insurance Act 2015 (IA 2015) came into force on 12 August 2016, and has brought about a clarification of existing law. The changes relate particularly to: • duty of...
All staff must report any acts or omissions that may give rise to a potential negligence claim against the firm. This applies even if you believe the mistake can be...
Failure to communicate effectively with a client is perhaps the most common cause of complaints and claims. Whether or not the claim is justified, it is vital to ensure...
STOP PRESS: The SRA Standards and Regulations (also known as the ‘StaRs’) are in force from 25 November 2019. They replace the SRA Handbook 2011. Key changes include...
PII covers civil claims against your firm, most commonly for professional negligence. Key terms ABSalternative business structure regulated by the SRA—characterised by...
1 Introduction 1.1 We recognise there are risks inherent in our practice. 1.2 We aim, as far as possible, to have a blame-free culture—we are all capable of making...
1 Introduction 1.1 We recognise there are risks inherent in our practice. 1.2 We aim, as far as possible, to have a blame-free culture—we are all capable of making...
1 Introduction 1.1 We aim to offer an excellent service to our clients. Mistakes can occasionally happen despite our best efforts. We aim, as far as possible, to have a...
Dear [insert client’s name] I am [insert name and job title of person dealing with the act/omission notification]. I am writing to you to let you know that [insert...
1 Your details Firm name[Insert name] Policy number[Insert number] Contact name[Insert name] Contact details[Insert contact details (email address, telephone number,...
In contrast with previous years, the 2014 renewal was relatively benign. The majority of firms renewed their PII with their existing insurers and indeed 90% of Lockton...
Produced in partnership with Lockton Companies insurance brokers Executive summary [Insert a strong summary which references key elements in this risk management...
To: [All staff] [CC: [Insert name(s) as required]] From: [Management team/Risk partner/Other] Date: [Insert date] Re: [Professional indemnity insurance renewal—staff...
Securing professional indemnity insurance (PII) cover is not always easy, even for an established firm. You could find that your insurer is not willing to renew the...
Completing a Professional Indemnity Insurance (PII) proposal form is a time consuming task, and involves the collation of a significant body of information about your...
Practically, professional indemnity insurance (PII) is a means of passing on (rather than terminating or reducing) risk. This Practice Note explains what PII should...
The SRA’s Minimum Terms and Conditions (MTC) indemnify you against civil liability to the extent that it arises from private legal practice. The MTC offer the widest form...
You are under a continuing duty to advise your insurer of material facts and relevant changes to your practice. There are also some matters that are good practice to...
1 General information Review period[Insert review period] Date of review[Insert date] Person(s) conducting review[Insert name(s)] 2 Complaints Number of complaints...
All firms regulated by the SRA must have professional indemnity insurance (PII) cover in order to practise. This must be obtained from a participating insurer. See...