Different types of cancellation rights—law firms

Copyright © 2025 LexisNexis
Published by a LexisNexis Practice Compliance expert
Practice notes

Different types of cancellation rights—law firms

Copyright © 2025 LexisNexis

Published by a LexisNexis Practice Compliance expert

Practice notes
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If you enter into a retainer with a consumer client away from your office or without meeting them, it is likely that the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, SI 2013/3134 apply. This Practice Note will help you assess whether the Regulations apply and, if they do:

  1. •

    whether you need to comply with requirements about distance contracts or off-premises contracts

  2. •

    the differences in those requirements

The flowchart below gives a high level overview of when the regulations apply:

Which clients do the regulations apply to?

To have the benefit of cancellation rights under the Regulations your client must be an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession.

Which contracts do the regulations apply to?

A client retainer is a contract for services for the purpose of the Regulations.

The Regulations will apply if your retainer falls within the definition of:

  1. •

    an off premises contract, or

  2. •

    a distance contract

What is an off-premises contract?

The definition of off-premises

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Jurisdiction(s):
United Kingdom
Key definition:
Requirements definition
What does Requirements mean?

A DCO should include “Requirements” to which the development authorised by the DCO is to be subject. Similar to planning conditions, a requirement specifies the matters for which detailed approval needs to be obtained before the development can be lawfully begin.

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