Client care letters & TOB

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Practice notes
AML and counter-terrorist financing—source of funds and source of wealthSource of funds and wealth was a key focus of the SRA’s Preventing Money...
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19th May
Practice notes
IP COMPLETION DAY: 11pm (GMT) on 31 December 2020 marks the end of the Brexit transition/implementation period entered into following the UK’s...
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19th May
Practice notes
Compliance officer for legal practice—COLP—title and duties 2011 [Archived]The compliance officer for legal practice (COLP) sits at the heart of the...
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19th May
Practice notes
Brexit—exiting the EU under Article 50 [Archived]ARCHIVED: This Practice Note has been archived and is not maintained.This Practice Note contains...
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Produced in partnership with Adam Cygan of University of Leicester 19th May
Practice notes
SRA Accounts Rules 2019This Practice Note sets out the requirements of the SRA Accounts Rules 2019 (the 2019 Rules), in force from 25 November 2019,...
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19th May
Precedents
1DefinitionsModern Slavery Policy•means the Customer's anti-slavery and human trafficking policy as set out in Schedule [insert] as updated by the...
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19th May
Practice notes
High-risk third countries trackerOrganisations caught by the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer)...
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19th May
Practice notes
Active bribery, passive bribery and bribing foreign public officialsThe purpose of this Practice Note is to provide a general understanding of the...
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Produced in partnership with Joanne Kane of Carmelite Chambers 19th May
Precedents
In briefThis precedent links to: •a template created by the UK Information Commissioner’s Office (ICO) of the ‘Set II’ or ‘2004’ EU Standard...
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19th May
Practice notes
Introduction to retained EU lawThis Practice Note provides an introduction to retained EU law. It provides an overview of the key definitions and...
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Produced in partnership with Dr. Kieran Laird of Gowling WLG 19th May
Practice notes
Safeguards and information barriersProtection of confidential information is fundamental to your relationship with clients, both as a matter of law...
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19th May
Practice notes
Undertakings and the SRA 2019What is an undertaking?An undertaking is:•a statement, given orally or in writing, whether or not it includes the word...
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19th May
Practice notes
Duties of confidentiality and disclosure 2019The protection of confidential information is a fundamental feature of the solicitor-client relationship...
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19th May
Precedents
1IntroductionThis financial sanctions policy is designed to ensure we comply with applicable financial sanctions laws made under the UK sanctions...
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19th May
Practice notes
SRA Handbook 2011 [Archived]The SRA Handbook 2011 sets out standards and requirements that individual lawyers and firms are expected to achieve and...
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19th May
Practice notes
Working with European lawyers—the Registered European Lawyer (REL) regimeAt 11 pm (GMT) on 31 December 2020, the Brexit transition/implementation...
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19th May

Most recent Client care letters & TOB content

Precedents
Privacy policy—law firms and professional servicesSTOP PRESS: In September 2021 the European Data Protection Board published a binding decision under...
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23rd Sep
Precedents
Letter explaining DBA—employment tribunalStandard DBA (employment tribunal)We have discussed various options for funding your costs, such as:•legal...
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14th Sep
Practice notes
Client care letter and terms of business 2019—information requirementsThis Practice Note is intended for law firms. It sets out key information...
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14th Sep
Practice notes
Client care letters and TOB—2019A client care letter (CCL) that is clear, easy to understand and contains the right information can help improve your...
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14th Sep
Precedents
Letter explaining DBA—general litigation or advocacyStandard DBA (general litigation or advocacy)We have discussed various options for funding your...
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3rd Sep
Q&As
When and how can I terminate my retainer?Incorrectly terminating a retainer can have serious consequences, eg you:•are not entitled to be paid for any...
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2nd Sep
Precedents
Client care letter 2019—law firmsDear [Insert client’s name]Re [describe matter]Thank you for your instructions to act on your behalf in connection...
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2nd Sep
Precedents
General retainer 2019[Letterhead]Dear [insert client’s name]Re [insert summary of the scope of services covered by the general retainer]This general...
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2nd Sep
Precedents
Letter explaining CFA—conditional fees from 1 April 2013—personal injury excluding diffuse mesotheliomaStandard CFA (success fee and costs insurance...
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31st Aug
Precedents
Letter explaining CFA—conditional fees from 1 April 2013—clinical negligenceStandard CFA (success fee and costs insurance premium not recoverable...
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31st Aug
Precedents
Letter explaining CFA—conditional fees from 1 April 2013—success fee and insurance premium not recoverable between the partiesStandard CFA (success...
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31st Aug
Precedents
Terms of business 2019—law firms1Our contract with you1.1These Terms of Business (as updated from time to time) apply to all work we do on your...
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26th Aug
Precedents
Client care letter and terms of business—annual reviewA: General informationDate of annual reviewPerson conducting annual reviewB: Review and...
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19th Aug
Precedents
Letter explaining CFA—conditional fees from 1 April 2013—insolvency proceedings before 6 April 2016 and privacy proceedingsCFA in privacy or...
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19th Aug
Precedents
Letter explaining DBA—personal injury and clinical negligenceStandard DBA (personal injury and clinical negligence)We have discussed various options...
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19th Aug
Precedents
Letter explaining CFA—conditional fees from 1 April 2013—diffuse mesothelioma excluding Diffuse Mesothelioma Payment schemeCFA in diffuse mesothelioma...
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19th Aug
Q&As
Do I have to use the matter closure letter to tell the client about my file destruction arrangements?Closing a client matter properly is a basic...
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16th Aug
Precedents
Consent to process personal data—sample wording1Consent to terms and conditions—not data processing consent[Insert Terms and conditions you are...
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16th Aug
Precedents
Funding wording for client care letterWording 1: Private clientWe have discussed various options for funding your costs, such as:•legal expense...
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15th Aug
Precedents
Letter notifying client of new privacy policyThe [law governing the ]way in which we are required to treat your personal data [has changed OR is...
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15th Aug

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