Client care letters & TOB

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Practice notes
Source of funds and wealth was a key focus of the SRA’s Preventing Money Laundering and Financing of Terrorism thematic review, published in March...
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9th Nov
Precedents
1DefinitionsModern Slavery Policy•means the Customer's anti-slavery and human trafficking policy as set out in Schedule [insert] as updated by the...
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9th Nov
Practice notes
This Practice Note lists high-risk third countries identified by the Financial Action Task Force (FATF), HM Treasury and the European Commission as...
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9th Nov
Practice notes
The purpose of this Practice Note is to provide a general understanding of the offences under section 1, 2 and 6 of the Bribery Act 2010 (BA 2010). It...
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Produced in partnership with Joanne Kane of Carmelite Chambers 12th Jan
Practice notes
An undertaking is a commitment by a solicitor to do something. It can be enforced against the solicitor by the courts. Failure to comply with an...
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9th Nov
Practice notes
Facilitating the performance of a duty by public officialsFacilitation payments, also known as facilitating or grease payments, are generally small...
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Produced in partnership with Richard Furlong of Carmelite Chambers 12th Jan

Most recent Client care letters & TOB content

Practice notes
Client care letter and terms of business 2019—information requirementsThis Practice Note is intended for law firms. It sets out key information...
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15th May
Practice notes
Chronological list of changes to client care letter and TOBThis Practice Note contains a chronological list of substantive changes to our Client care...
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15th May
Practice notes
Client care letters and TOB—regulatory requirements 2011 [Archived]There is very little information that the SRA specifically requires you to provide...
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15th May
Practice notes
Client care letters and TOB—2019A client care letter (CCL) that is clear, easy to understand and contains the right information can help improve your...
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15th May
Precedents
Client care letter 2019—law firmsDear [Insert client’s name]Re [describe matter]Thank you for your instructions to act on your behalf in connection...
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11th May
Precedents
Terms of business 2019—law firms1Our contract with you1.1These Terms of Business (as updated from time to time) apply to all work we do on your...
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11th May
Precedents
The purpose of this document is to confirm the arrangements between us. [Although your continuing instructions in this matter will amount to your...
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24th Feb
Precedents
STOP PRESS: Draft Legal Sector Affinity Group (LSAG) AML guidance was published on 20 January 2021. It awaits approval by HM Treasury and any content...
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22nd Feb
Q&As
Practice Note: Email disclaimers provides sample wording for commercial email disclaimers. Law firms may wish to consider something along the...
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15th Feb
Q&As
An agreed fee as defined in the SRA Accounts Rules under rule 17.5 is:‘A payment for an agreed fee must be paid into an office account. An "agreed...
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Produced in partnership with Sarah Charlton of ILFM 15th Feb
Q&As
Key legal issues for guaranteesGuarantees are contracts and must therefore satisfy the four basic requirements for a...
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Produced in partnership with Russell Kelsall LLB (Hull); LPC (Shef) of TLT 15th Feb
Q&As
This response is written on the basis of the General Data Protection Regulation (GDPR). The GDPR applies when you process personal data, ie:‘any...
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15th Feb
Precedents
Option 1: Payments made to independent claims management companyYour matter was referred to us by [insert name of introducer], which is a claims...
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14th Feb
Precedents
1Consent to terms and conditions—not data processing consent[Insert Terms and conditions you are seeking consent for, eg your T&Cs in relation to the...
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29th Jan
Precedents
[Letterhead]Dear [insert client’s name]Re [insert summary of the scope of services covered by the general retainer]This general retainer letter and...
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13th Jan
Precedents
The [law governing the ]way in which we are required to treat your personal data [has changed OR is changing], as a result of [insert reason, eg the...
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13th Jan
Precedents
CFA in privacy or insolvency proceedingsWe have discussed various options for funding your costs, such as:•legal expense insurance, eg under your...
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13th Jan
Precedents
Thank you for providing instructions on behalf of [insert corporate client’s name] in relation to [insert description of matter].We are required to...
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12th Jan
Precedents
Standard DBA (personal injury and clinical negligence)We have discussed various options for funding your costs, such as:•legal expense insurance, eg...
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12th Jan
Precedents
Standard CFA (success fee and costs insurance premium not recoverable inter partes)We have discussed various options for funding your costs, such...
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12th Jan

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