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Client care letters & TOB

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Latest Practice Compliance News

EU courts told to let Iranian companies use sanction blocking law

EU courts told to let Iranian companies use sanction blocking law

The following Corporate Crime news provides comprehensive and up to date legal information on EU courts told to let Iranian companies use sanction blocking law

Locatefamily.com fined €525,000 for failure to appoint data protection representative

Locatefamily.com fined €525,000 for failure to appoint data protection representative

The following Information Law news provides comprehensive and up to date legal information on Locatefamily.com fined €525,000 for failure to appoint data protection representative

Practice Compliance weekly highlights—13 May 2021

Practice Compliance weekly highlights—13 May 2021

The following Practice Compliance news provides comprehensive and up to date legal information on Practice Compliance weekly highlights—13 May 2021

Financial and trade sanctions—tracking UK-EU divergence

Financial and trade sanctions—tracking UK-EU divergence

The following Banking & Finance news provides comprehensive and up to date legal information on Financial and trade sanctions—tracking UK-EU divergence

Featured Practice Compliance content

Compliance officer for legal practice—COLP—title and duties 2011 [Archived]

Compliance officer for legal practice—COLP—title and duties 2011 [Archived]

The compliance officer for legal practice (COLP) sits at the heart of the firm's regulatory arrangements. This does not mean that the firm and its...

Anti-bribery and corruption for law firms—post-training assessment questions

Anti-bribery and corruption for law firms—post-training assessment questions

How to use this testThese questions are designed to test your understanding after your attendance at our training on avoiding bribery and...

Standard contractual clauses—set II—controller to controller (Model Clauses)

Standard contractual clauses—set II—controller to controller (Model Clauses)

DRAFTING FOR BREXIT: For the latest information on the impact of Brexit on the drafting, negotiation and enforceability of this Precedent, see...

Introduction to retained EU law

Introduction to retained EU law

This Practice Note provides an introduction to retained EU law, which is an entirely new legal concept introduced to UK domestic law in preparation...

Practice notes

AML and counter-terrorist financing—source of funds

Source of funds and wealth was a key focus of the SRA’s Preventing Money Laundering and Financing of Terrorism thematic review, published in March...
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9th Nov
tag iconIn-house
Precedents

Modern slavery: contract clauses

1DefinitionsModern Slavery Policy•means the Customer's anti-slavery and human trafficking policy as set out in Schedule [insert] as updated by the...
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9th Nov
tag iconIn-house
Practice notes

High-risk third countries tracker

This Practice Note lists high-risk third countries identified by the Financial Action Task Force (FATF), HM Treasury and the European Commission as...
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9th Nov
tag iconIn-house
Practice notes

Active bribery, passive bribery and bribing foreign public officials

The purpose of this Practice Note is to provide a general understanding of the offences under section 1, 2 and 6 of the Bribery Act 2010 (BA 2010). It...
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Produced in partnership with Joanne Kane of Carmelite Chambers 12th Jan
Practice notes

What is a solicitor's undertaking?

An undertaking is a commitment by a solicitor to do something. It can be enforced against the solicitor by the courts. Failure to comply with an...
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9th Nov
Practice notes

Facilitation payments under the Bribery Act 2010

Facilitating the performance of a duty by public officialsFacilitation payments, also known as facilitating or grease payments, are generally small...
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Produced in partnership with Richard Furlong of Carmelite Chambers 12th Jan

Most recent Client care letters & TOB content

Practice notes

Client care letter and terms of business 2019—information requirements

Client care letter and terms of business 2019—information requirementsThis Practice Note is intended for law firms. It sets out key information...
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15th May
Practice notes

Chronological list of changes to client care letter and TOB

Chronological list of changes to client care letter and TOBThis Practice Note contains a chronological list of substantive changes to our Client care...
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15th May
Practice notes

Client care letters and TOB—regulatory requirements 2011 [Archived]

Client care letters and TOB—regulatory requirements 2011 [Archived]There is very little information that the SRA specifically requires you to provide...
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15th May
Practice notes

Client care letters and TOB—2019

Client care letters and TOB—2019A client care letter (CCL) that is clear, easy to understand and contains the right information can help improve your...
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15th May
Precedents

Client care letter 2019—law firms

Client care letter 2019—law firmsDear [Insert client’s name]Re [describe matter]Thank you for your instructions to act on your behalf in connection...
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11th May
Precedents

Terms of business 2019—law firms

Terms of business 2019—law firms1Our contract with you1.1These Terms of Business (as updated from time to time) apply to all work we do on your...
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11th May
Precedents

Terms of business—law firms 2011 [Archived]

The purpose of this document is to confirm the arrangements between us. [Although your continuing instructions in this matter will amount to your...
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24th Feb
Precedents

Privacy policy—law firms and professional services

STOP PRESS: Draft Legal Sector Affinity Group (LSAG) AML guidance was published on 20 January 2021. It awaits approval by HM Treasury and any content...
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22nd Feb
Q&As

Do you have wording for an email footer regarding cybersecurity especially bank account fraud?

Practice Note: Email disclaimers provides sample wording for commercial email disclaimers. Law firms may wish to consider something along the...
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15th Feb
Q&As

Is there a difference between agreed fees and fixed fees? If yes, how must each one be dealt with in terms of the SRA Accounts Rules and do we need to say anything specific about agreed fees in our client care documentation?

An agreed fee as defined in the SRA Accounts Rules under rule 17.5 is:‘A payment for an agreed fee must be paid into an office account. An "agreed...
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Produced in partnership with Sarah Charlton of ILFM 15th Feb
Q&As

If a law firm acts for a consumer client and the client has an individual guarantor giving a personal guarantee for the client's legal fees, is that guarantee agreement subject to any legislation or regulatory requirements?

Key legal issues for guaranteesGuarantees are contracts and must therefore satisfy the four basic requirements for a...
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Produced in partnership with Russell Kelsall LLB (Hull); LPC (Shef) of TLT 15th Feb
Q&As

Do I have to provide a privacy notice to an individual instructing us on behalf of a corporate client?

This response is written on the basis of the General Data Protection Regulation (GDPR). The GDPR applies when you process personal data, ie:‘any...
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15th Feb
Precedents

Personal injury client disclosure wording—1 April 2013 onwards

Option 1: Payments made to independent claims management companyYour matter was referred to us by [insert name of introducer], which is a claims...
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14th Feb
Precedents

Consent to process personal data—sample wording

1Consent to terms and conditions—not data processing consent[Insert Terms and conditions you are seeking consent for, eg your T&Cs in relation to the...
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29th Jan
Precedents

General retainer 2019

[Letterhead]Dear [insert client’s name]Re [insert summary of the scope of services covered by the general retainer]This general retainer letter and...
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13th Jan
Precedents

Letter notifying client of new privacy policy

The [law governing the ]way in which we are required to treat your personal data [has changed OR is changing], as a result of [insert reason, eg the...
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13th Jan
Precedents

Letter explaining CFA—conditional fees from 1 April 2013—insolvency proceedings before 6 April 2016 and privacy proceedings

CFA in privacy or insolvency proceedingsWe have discussed various options for funding your costs, such as:•legal expense insurance, eg under your...
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13th Jan
Precedents

Letter to instructing officer enclosing privacy policy

Thank you for providing instructions on behalf of [insert corporate client’s name] in relation to [insert description of matter].We are required to...
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12th Jan
Precedents

Letter explaining DBA—personal injury and clinical negligence

Standard DBA (personal injury and clinical negligence)We have discussed various options for funding your costs, such as:•legal expense insurance, eg...
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12th Jan
Precedents

Letter explaining CFA—conditional fees from 1 April 2013—clinical negligence

Standard CFA (success fee and costs insurance premium not recoverable inter partes)We have discussed various options for funding your costs, such...
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12th Jan

Popular documents

The Offshore Transmission Owner (OFTO) regime

The Offshore Transmission Owner (OFTO) regime

What are OFTOs?Offshore Transmission Owners (OFTOs) are the owners of offshore transmission assets which connect offshore wind farms to the onshore electricity network. The transmission assets comprise everything between the offshore point of connection with the generating wind farm assets and the

Quantum meruit (value of services) and quantum valebat (value of goods)

Quantum meruit (value of services) and quantum valebat (value of goods)

When is quantum meruit and quantum valebat relevant?Claims in quantum meruit (value of services) and quantum valebat (value of goods) arise in diverse situations ranging from where contractual terms are silent on issues of payment to where there is no contract at all (Serck v Drake & Scull).General

Burden and standard of proof in criminal proceedings

Burden and standard of proof in criminal proceedings

There are two kinds of burden:•the legal burden, and•the evidential burdenThe legal burdenA party has the legal (sometimes called ‘the persuasive’) burden where the onus is on that party to prove a fact or issue in a case to the required standard of proof.The legal burden is generally on the

Forming enforceable contracts—intention to create legal relations

Forming enforceable contracts—intention to create legal relations

An intention to create legal relations is requiredThere are various situations in which a court will hold that an agreement is not binding because, though supported by consideration, it was made without any intention of creating legal relations (see, eg, Blue v Ashley).Did the parties intend to