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Legal Ombudsman (LeO) releases new case studies: learning from complaints

Copyright © 2025 LexisNexis
Published on: 18 March 2016
Published by a LexisNexis Practice Compliance expert

Table of contents

  • Common issues in complaints handling
  • Complaints data from 2014/2015
  • Further guidance about complaints

Article summary

LeO has published the first in a series of case studies to highlight the complaints trends and issues it investigates in its role as the complaints handling body for the legal profession.

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Jurisdiction(s):
United Kingdom

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