All employers want to get the best out of their employees. Managing how they behave in the workplace is a crucial element of this. Where standards slip employers need to be able to manage employees' conduct in order to allow them the opportunity to improve. If insufficient improvement is made, employers need to know how to take steps to deal with the situation fairly which may include dismissal.
The aims of conduct management
The principal aim of conduct management is to ensure that employees behave in a reasonable manner in the workplace.
If employers manage their employees well, the employees will be aware of:
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the standard of behaviour that is expected of them
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what behaviour will constitute misconduct and/or gross misconduct
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what disciplinary code of conduct or rules apply to them
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the procedure that will be followed if there is a conduct issue
In addition, if an employee's conduct is managed well, it should assist in defending a claim of unfair dismissal in the event that the employee is ultimately dismissed for misconduct (see Practice Note: Dismissing
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