Q&As

Are solicitors and law firms under a duty to notify clients of historical errors?

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Copyright © 2025 LexisNexis
Published by a LexisNexis Practice Compliance expert
Published on: 01 June 2023
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The SRA Principles comprise the fundamental tenets of ethical behaviour that the SRA expects those it regulates to uphold. Particularly, that you act:

  1. •

    with honesty

  2. •

    with integrity

  3. •

    in the best interests of each client

You must be honest and open with clients if things go wrong. If a client suffers loss or harm as a result, you must:

  1. •

    put matters right (if possible), and

  2. •

    explain fully

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Jurisdiction(s):
United Kingdom

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