Operational management

Featured guidance
Operational management guidance:

A: General information Period covered by this report[insert time period covered by this report] Report prepared by Date of report B: Pro bono activity in the last [insert...

Precedents

SelectComplete Choose a provider(See precedent: Cloud computing provider assessment) Review the contract terms Double check the service does exactly what you expect Run a...

Precedents

Choosing a cloud service provider is only part of the equation; you must also ensure you use the services effectively. Choosing a cloud service provider The first step in...

Practice Note

Your opinions are very important to us in order to help us continually improve the service we provide. We would be grateful if you could complete this form and return it...

Precedents

1 General information Date of review[Insert date] Person(s) conducting review[Insert name(s)] Number of client surveys reviewed[Insert number] 2 Data Survey...

Precedents

Services What services are we actually putting in the cloud? How much confidential or personal client data is going into the cloud service? Are there specific...

Precedents

This Practice Note introduces cloud computing concepts and describes key principles underpinning the cloud market in the UK. It covers the following: • History of cloud •...

Practice Note

This Practice Note considers the following legal and commercial issues relating to cloud services: • Due diligence • Contract documents • Service description • Service...

Practice Note

A: General information Date of review Person(s) conducting review B: Review and findings Is your CSR approach/ CSR goals document up to date and fit for purpose?Yes/No If...

Precedents

Produced in partnership with Joanna Kennedy of The Zacchaeus 2000 Trust (Z2K) 1 Introduction 1.1 We consider corporate social responsibility (CSR) to be an important part...

Precedents

Produced in partnership with Joanna Kennedy of The Zacchaeus 2000 Trust (Z2K) 1 Introduction 1.1 We acknowledge that running our business has an effect on society. In...

Precedents

This Practice Note considers regulatory requirements relating to corporate social responsibility (CSR). For information about CSR strategies and formulating a CSR policy,...

Practice Note

Hundreds of decisions are made every day that are taken effectively and implemented well. But there are also decisions made that may seem confused, over-complicated or...

Practice Note

Year: [insert year] All department heads are to complete the outline draft plan below. The intention is to have a completed plan for each operational support department...

Precedents

Every firm is reliant on the provision of basic day-to-day services to operate: cleaning, security, maintenance and waste disposal to name a few. Some firms source those...

Practice Note

This Practice Note provides information about different ways of identifying sources of pro bono work along with illustrative examples of pro bono projects that have been...

Practice Note

This Practice Note provides information for larger firms on formulating a corporate social responsibility (CSR) strategy and drafting and implementing a CSR policy. It...

Practice Note

This Practice Note provides information for small and medium-sized firms on formulating an approach to corporate social responsibility (CSR) and drafting and implementing...

Practice Note

Planning your approach If your firm's chosen approach to pro bono is to succeed it needs to have internal support. To get this, the plan should be relevant to your...

Practice Note

Overproduction Type of wasteProblem? Yes/No?Comments How big is the issue, how often does it happen, who does it affect, what is the impact on the client, is it...

Precedents

Executive summary This report analyses why [state what the analysis relates to]. The aim was [state aim]. The main recommendations of the report are: • [state...

Precedents

What is continuous improvement? The definition of 'continuous improvement' (CI) is often over-complicated and buried in jargon, but it means exactly what it says:...

Practice Note

Which efficiency tools should you use at which stage? DefineMeasureAnalyseImproveControl What is the problem?How big is the problem?What’s causing the problem?What can...

Practice Note

Step 1: Identify our clients Who are our existing clients (specific and generic)? Who are our potential clients? (Could be specific or a type of client, eg more corporate...

Precedents

Step 1: Identify our clients Who are our existing clients (specific and generic)?Anyone who wants to buy, sell or rent a house Who are our potential clients? (Could be...

Precedents

1 Introduction 1.1 Invitation to tender This is an invitation to tender to provide the Services in accordance with [insert organisation’s name]’s Requirements, as...

Precedents