Improving efficiency

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Most recent Improving efficiency content

Precedents
Improving efficiency—Voice of the Client (VOC)—blankStep 1: Identify our clientsWho are our existing clients (specific and generic)?Who are our...
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5th Jun
Precedents
Identifying who does what in a process (RACI framework)—worked exampleKey:R = Responsible—the person responsible for carrying out the taskA =...
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5th Jun
Precedents
Prioritising root causesCause/factorHow much does it contribute to the problem?(0 = not at all, 10 = a lot)How easy is it to fix?(0=very hard, 10 =...
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5th Jun
Precedents
Improving efficiency business case—worked exampleExecutive summaryThis report analyses why the firm loses 35% of new clients within the first two...
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5th Jun
Precedents
Identifying who does what in a process (RACI framework)—blankKeyR = Responsible—the person responsible for carrying out the taskA = Accountable—the...
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5th Jun
Precedents
Simple check sheetName:Department:Date:[Insert reason for keeping this check sheet, eg Subject of client call]Day 1Day 2Day 3Day 4Day 5TOTAL[Insert...
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5th Jun
Precedents
Identifying waste questionnaireOverproductionType of wasteProblem?Yes/No?Comments How big is the issue, how often does it happen, who does it affect,...
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5th Jun
Precedents
Making changes firm—wide—blankThis Precedent will help you identify and deal with issues around making and implementing change across the firm. It...
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5th Jun
Precedents
Process map—worked exampleBefore you can improve a process, you need to understand how that process operates.This Precedent provides a worked example...
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5th Jun
Precedents
Making changes firm—wide—worked exampleStageQuestionsCase studyCreate a sense of urgencyHow will the employees know there is a need for the change?How...
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5th Jun
Practice notes
What is continuous improvement?Continuous improvement (CI) is very fashionable in management circles but the heavy use of management-speak can make it...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun
Practice notes
The five steps to improve efficiencyThis Practice Note sets out a simple five-step improving efficiency framework and illustrates how it works by way...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun
Practice notes
Step 2—measure the problemThere are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun
Practice notes
Step 1—identify and define the problemThere are five key steps to improving efficiency:•identify (define) what process needs improving•measure the...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun
Precedents
Improving efficiency—Voice of the Client (VOC)—worked exampleStep 1: Identify our clientsWho are our existing clients (specific and generic)?Anyone...
Read More >
5th Jun
Precedents
Improving efficiency business case—blankExecutive summaryThis report analyses why [state what the analysis relates to].The aim was [state aim].The...
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5th Jun
Practice notes
Measuring successThere are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse your...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun
Practice notes
Step 5—embed the process—anticipating the response to major changeThere are five key steps to improving efficiency:•identify the process that needs to...
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Produced in partnership with Beth Pipe FCIPD of OnLive Learning 5th Jun

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