Jon Whittle#12876

Jon Whittle

Development Director, Jon Whittle Consulting Ltd
Jon is a specialist in developing legal businesses using market intelligence and customer insight to implement successful programmes for change. He works with law firms to create sustainable growth alongside successful project management, implementing new technologies and evolving business operations.
 
Jon has been working on the future of law firms for more than fifteen years, focusing on the strategies and tactics that help firms build real and defendable competitive advantage. Whilst working in a senior leadership role at LexisNexis he was also the architect and author of the widely read LexisNexis Bellwether Reports and is a recognised authority on how law firms can build and grow.
 
Previously, Jon worked, for two decades, at board level, in some of the UK’s largest media companies, transforming traditional businesses into growth in the digital age.  He now applies the fruits of this experience, successfully, to the world of law firm development.
 
Jon is a regular speaker at legal conferences and seminars and is frequently asked to contribute thinking on the strategic future of legal markets.
Contributed to

50

Benchmarking—what are normal measures of financial performance in a law firm?
Benchmarking—what are normal measures of financial performance in a law firm?
Practice Notes

This Practice Note provides information about different ways of measuring financial performance in a law firm. It also provides guidance on how to analyse and benchmark financial data to compare performance against previous years and competitors.

Creating a persuasive proposal document
Creating a persuasive proposal document
Practice Notes

This Practice Note provides guidance for law firms on some key areas to consider when producing a proposal document. Creating a persuasive proposal document requires more than good writing skills. A number of different processes need to be carried out to the right timescale and in the right sequence. Co-ordinating the team effort requires care, planning and determination.

Delivering client services more efficiently
Delivering client services more efficiently
Practice Notes

This Practice Note explains why it is so important for law firms to improve the efficiency with which work is done and how this can be achieved without diluting quality.

Developing a pipeline
Developing a pipeline
Practice Notes

This Practice Note explains what a pipeline of new clients and new business is and how to set about developing one.

Developing lawyers’ selling skills
Developing lawyers’ selling skills
Practice Notes

Lawyers can become more confident business developers if they understand how the sales process works and are willing to try different approaches. This Practice Note provides guidance on the process of selling to new prospects or to existing customers.

How to formulate a strategic plan—law firms
How to formulate a strategic plan—law firms
Practice Notes

This Practice Note provides guidance to law firms on how to formulate a strategic plan. It explains the difference between a strategic plan (also called strategic aims) and a business plan. A strategic plan sets out the law firm’s strategic aims for a defined period, usually anywhere between one and five years. This Practice Note also sets out a structured process for formulating your firm’s strategic plan, including how to prepare and execute an effective strategy away day.

How to read and understand the financial accounts of a law firm
How to read and understand the financial accounts of a law firm
Practice Notes

This Practice Note provides information about how to read and understand the financial accounts of a law firm.

Pitching for business
Pitching for business
Practice Notes

This Practice Note sets out a framework for law firms pitching for business and highlights best practices required to succeed in a competitive market.

Predicting fee income and expenditure
Predicting fee income and expenditure
Practice Notes

This Practice Note is intended for law firms. It sets out different methods for predicting your annual fee income and expenses.

Preparing an effective tender presentation
Preparing an effective tender presentation
Practice Notes

This Practice Note gives guidance about the key steps and considerations to bear in mind when preparing to deliver tender presentation.

Preparing for a BD meeting
Preparing for a BD meeting
Practice Notes

One of the challenges lawyers face when meeting a prospect is the lack of knowledge of the contact and the business they represent. Preparation for the first few meetings is therefore very important in order to have the best possible chance of developing the relationship. This Practice Note provides guidance to help a lawyer prepare for a meeting with a business prospect.

Proposal documents—pre-submission quality control guidelines
Proposal documents—pre-submission quality control guidelines
Practice Notes

Submitting a high-quality proposal document requires a combination of effective and efficient processes, committed capable people, careful attention to detail and tight adherence to what the request for proposal (RFP)/invitation to tender (ITT) is asking for. In addition, it has to be well written and presented. It is important to have a checking procedure to ensure the quality of the proposal document is as high as possible. This Practice Note contains quality control questions for some of the most common problems and weaknesses in proposal documents along with suggestions on how to overcome these.

Raising the financial awareness of your staff
Raising the financial awareness of your staff
Practice Notes

This Practice Note is intended for law firms. It considers how you might go about improving your staff’s financial awareness so they might be more inclined to and more skilled at, ensuring you hit your financial targets.

The importance of good management information
The importance of good management information
Practice Notes

This Practice Note is intended for law firms. It provides an understanding of why management information (MI) is needed and how it should be formatted and distributed to achieve a change in behaviour of managers and improved financial performance.

The importance of good time recording
The importance of good time recording
Practice Notes

This Practice Note is intended for law firms. It explains why time recording is so important. It also explores best practice around time recording and considers the impact on write-offs if more time is captured.

Agenda for strategy review meeting
Agenda for strategy review meeting
Precedents

This Precedent can be used to create an agenda for a strategy review meeting to review progress against your strategic aims. It is recommended that you have dedicated strategy review meetings at least quarterly.

Business plan and strategy—minutes of bi-annual review meeting
Business plan and strategy—minutes of bi-annual review meeting
Precedents

Business planning and strategy are often a consideration when starting a new business. However, you should think of business planning as an evolving process which should be reviewed regularly in order to measure progress and encourage others to invest time and effort in the business. This Precedent can be used to record your review.

Competitive landscape exercise—strategy away day
Competitive landscape exercise—strategy away day
Precedents

This Precedent Competitive landscape exercise is intended for use at a law firm strategy away day. It will encourage delegates to think about a variety of factors that impact on the competitive environment in which the firm operates so you can identify challenges and opportunities.

Draft strategic aims
Draft strategic aims
Precedents

This Precedent should be completed at the end of your strategy away day to record what you have agreed to be the firm’s key strategic aims. The headings are suggestions only but cover most critical areas of the business. Once the document is agreed it can be dated and the word ‘Draft’ removed. There is also a sample version to give you some ideas of what the final document might look like.

External BD meeting—preparation plan
External BD meeting—preparation plan
Precedents

When meeting with a prospect it is important to have some knowledge about the person and the business they represent. This plan can be used to help a lawyer prepare for a business development (BD) meeting.

Practice Area

Panel

  • Contributing Author

Experience

  • LexisNexis (2010 - 2019)

Qualification

  • BSc Hons Psychology (1984)

Education

  • University of Warwick (1984)

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