Time recording FAQs

The following Practice Management precedent provides comprehensive and up to date legal information covering:

  • Time recording FAQs

Time recording FAQs


These FAQs supplement our Time recording policy, which can be found [in our office manual OR on our intranet].

What is [matter-related OR chargeable] time?

All time that you spend on a client’s matter should be recorded as [matter-related OR chargeable] time, regardless of whether it can be billed.

Non-[matter-related OR chargeable] time is all other time you spend on the firm’s business.

[Matter-related OR Chargeable] timeNon-[matter-related OR chargeable] time
Preparation timePrinting
Standard telephone calls (up to 6 minutes)Business development activities
Telephone call over 6 minutes (record as ‘telephone attendance’)Unjamming the printer
Writing a standard letter or email (up to 6 minutes)Reading legal updates
Writing a letter or email that takes more than 6 minutes (record as preparation time)Attending training
Reading incoming correspondence and emails (ensure you provide narrative to justify the time spent and any action plan formulated as a result of the correspondence)Travel to and from work
TravelNon-matter-specific team meetings and other internal meetings
Advocacy[Insert other, eg photocopying]
Attendance[Insert other]
[Insert other, eg photocopying][Insert other]
[Insert other][Insert other]

How much detail should I include in the narrative?

Imagine a colleague will have to attend the court assessment of your bill in your absence. They will have to justify every six minutes of time you spent on the file, including:

  1. why the particular activity was necessary at all

  2. why it took so long

Your narrative needs to give the person preparing and/or

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