Gambling Commission fines ProgressPlay Limited £1m for AML and social responsibility failings
The UK Gambling Commission has fined ProgressPlay Limited £1m for significant anti-money laundering and counter-terrorist financing (AML/CTF) and social responsibility failings. The operator, which runs 134 websites, failed to conduct an appropriate AML/CTF risk assessment, adopt a risk-based approach or adequately scrutinise customer transactions, including verifying Source of Funds where necessary. ProgressPlay has also received a formal warning and must undergo an independent third-party audit to assess the adequacy of its compliance arrangements. The compliance assessment also identified serious social responsibility breaches, including inadequate systems to monitor customer activity at account opening, a deficient customer interaction policy that did not meet the Licence Conditions and Codes of Practice and insufficient processes to evaluate the impact of interventions on customer behaviour.