Benchmarking is the process by which the services of an existing outsourcing supplier are compared to the same or similar services of other suppliers. A customer may want...
It is important for a business to have appropriate measures in place to ensure that it can continue to operate in the event of a disruption or disaster. In the vast...
Special provisions normally apply to ensure a minimum level of pension protection for employees whose employment compulsorily transfers from central government to private...
This Practice Note considers the following key issues in relation to outsourcing charging models: • Initial considerations • Fixed price model • Time and materials • Pay...
This Practice Note summarises the law, guidance and practice relating to the variation of contracts and deeds. It explains how a contract or deed can be varied in...
Customer responsibilities are obligations placed on the customer in an outsourcing or other services agreement which are necessary for the supplier to be able to perform...
A data centre is a facility that houses computer and communications equipment. This Practice Note covers the following key issues: • security • data • technology •...
This Practice Note on data protection and outsourcing provides guidance on: • the data protection regime under the General Data Protection Regulation, Regulation (EU)...
This Practice Note explores issues and best practice relating to the sharing of personal data between controllers (including joint controllers and independent...
Due diligence is the name given to the process by which the factual and legal background to a transaction is collated and assessed. Whereas in M&A transactions due...
BREXIT: The UK is leaving the EU on Exit Day (as defined in the European Union (Withdrawal) Act 2018). This has an impact on this Practice Note. For further guidance, see...
Outsourcing agreements usually last for a number of years and require close collaboration between the supplier and the customer throughout the term. Robust governance and...
Most outsourcing contracts will contain a range of mechanisms intended to incentivise suppliers by either punishing poor performance, or rewarding performance that...
Intellectual property rights (IPR) can often become points of contention during outsourcing contract negotiations. Issues arise in relation to the ownership and licensing...
This Practice Note considers the following key issues specific to multinational or offshore outsourcing arrangements: • initial considerations • deal structures • payment...
Brexit impact—public procurement The UK public procurement regime derives from EU public procurement laws, and is therefore impacted by the UK’s withdrawal from the EU....
