Definitions for Anti-bribery clause—for public sector contracts Commencement Date means the date on which this Agreement is signed by both Parties; Default means any...
Produced in partnership with Michael Winder of Brabners LLP STOP PRESS: The General Data Protection Regulation, Regulation (EU) 2016/679 (the GDPR) introduces substantial...
Benchmarking is the process by which the services of an existing outsourcing supplier are compared to the same or similar services of other suppliers. A customer may want...
Schedule—Benchmarking 1 Introduction 1.1 This Schedule describes the processes and procedure for benchmarking the Supplier’s services. 1.2 In this Schedule, the following...
It is important for a business to have appropriate measures in place to ensure that it can continue to operate in the event of a disruption or disaster. In the vast...
Produced in partnership with Ginevra Gatrell of Gunnercooke LLP 1 Interpretation 1.1 The following definitions and rules of interpretation apply in this Schedule: Broadly...
Special provisions normally apply to ensure a minimum level of pension protection for employees whose employment compulsorily transfers from central government to private...
This Practice Note considers the following key issues in relation to outsourcing charging models: • Initial considerations • Fixed price model • Time and materials • Pay...
Agreement for [insert full agreement title as per the front page of the contract document, ie 'Agreement for the supply of IT services'] (the Agreement) SECTION 1:...
This Practice Note summarises the law, guidance and practice relating to the variation of contracts and deeds. It explains how a contract or deed can be varied in...
Customer responsibilities are obligations placed on the customer in an outsourcing or other services agreement which are necessary for the supplier to be able to perform...
A data centre is a facility that houses computer and communications equipment. This Practice Note covers the following key issues: • security • data • technology •...
Brexit: On 31 January 2020, the UK ceased to be an EU Member State and entered an implementation period, during which it continues to be subject to EU law. During this...
Brexit: On 31 January 2020, the UK ceased to be an EU Member State and entered an implementation period, during which it continues to be subject to EU law. During this...
Due diligence is the name given to the process by which the factual and legal background to a transaction is collated and assessed. Whereas in M&A transactions due...
Definitions for Anti-discrimination clause—for public sector contracts Equality Law means the Equality Act 2010 (EqA 2010), any statutory code issued under it and any...
BREXIT: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has entered an...
1 Freedom of Information 1.1 In this Agreement, the terms ‘Information’[, ‘Environmental Information’] and ‘Request for Information’ shall have the meanings set out in...
Outsourcing agreements usually last for a number of years and require close collaboration between the supplier and the customer throughout the term. Robust governance and...
Definitions for Health and safety clause for public sector contracts Authority’s Premises means either or both of: (a) premises owned, controlled or occupied by the...
Produced in partnership with Michael Winder of Brabners LLP 1 Human Rights 1.1 The Supplier shall, and shall use reasonable endeavours to procure that its staff, agents...
Most outsourcing contracts will contain a range of mechanisms intended to incentivise suppliers by either punishing poor performance, or rewarding performance that...
Produced in partnership with Alistair Mitton and Imogen Armstrong of Womble Bond Dickinson These clauses are for use in relation to Precedent: Outsourcing agreement—long...
Intellectual property rights (IPR) can often become points of contention during outsourcing contract negotiations. Issues arise in relation to the ownership and licensing...
This Agreement is made on [insert date] (the Commencement Date) between the following parties (each a party and together the parties): Parties 1 [insert supplier name] a...
This Practice Note considers the following key issues specific to multinational or offshore outsourcing arrangements: • initial considerations • deal structures • payment...
