Outsourcing agreements

Featured guidance
Outsourcing agreements guidance:

Benchmarking is the process by which the services of an existing outsourcing supplier are compared to the same or similar services of other suppliers. A customer may want...

Practice Note

Schedule—Benchmarking 1 Introduction 1.1 This Schedule describes the processes and procedure for benchmarking the Supplier’s services. 1.2 In this Schedule, the following...

Precedents

It is important for a business to have appropriate measures in place to ensure that it can continue to operate in the event of a disruption or disaster. In the vast...

Practice Note

Produced in partnership with Ginevra Gatrell of Gunnercooke LLP 1 Interpretation 1.1 The following definitions and rules of interpretation apply in this Schedule: Broadly...

Precedents

This Practice Note considers the following key issues in relation to outsourcing charging models: • Initial considerations • Fixed price model • Time and materials • Pay...

Practice Note

Agreement for [insert full agreement title as per the front page of the contract document, ie 'Agreement for the supply of IT services'] (the Agreement) SECTION 1:...

Precedents

Customer responsibilities are obligations placed on the customer in an outsourcing or other services agreement which are necessary for the supplier to be able to perform...

Practice Note

A data centre is a facility that houses computer and communications equipment. This Practice Note covers the following key issues: • security • data • technology •...

Practice Note

Brexit: On 31 January 2020, the UK ceased to be an EU Member State and entered an implementation period, during which it continues to be subject to EU law. During this...

Practice Note

Brexit: On 31 January 2020, the UK ceased to be an EU Member State and entered an implementation period, during which it continues to be subject to EU law. During this...

Practice Note

Outsourcing agreements usually last for a number of years and require close collaboration between the supplier and the customer throughout the term. Robust governance and...

Practice Note

Produced in partnership with Alistair Mitton and Imogen Armstrong of Womble Bond Dickinson These clauses are for use in relation to Precedent: Outsourcing agreement—long...

Precedents

Intellectual property rights (IPR) can often become points of contention during outsourcing contract negotiations. Issues arise in relation to the ownership and licensing...

Practice Note

This Agreement is made on [insert date] (the Commencement Date) between the following parties (each a party and together the parties): Parties 1 [insert supplier name] a...

Precedents

This Practice Note considers the following key issues specific to multinational or offshore outsourcing arrangements: • initial considerations • deal structures • payment...

Practice Note

This Practice Note identifies and explains key legal and practical issues relevant to the termination of an IT outsourcing engagement and the subsequent transition of the...

Practice Note

IT outsourcing is the transfer of information technology processes or services by a customer to a third party supplier, instead of the customer performing the IT...

Practice Note

THIS PRACTICE NOTE APPLIES TO OCCUPATIONAL AND PERSONAL PENSION SCHEMES The nature of an outsourcing Outsourcing involves an organisation entering into an agreement under...

Practice Note

Outsourcing occurs when an organisation enters into an agreement with a third party, by which that third party assumes responsibility for providing services which are...

Practice Note

This Practice Note identifies and explains key considerations relevant to negotiating and drafting limitation of liability clauses in outsourcing agreements. It covers...

Practice Note

Produced in partnership with Kit Burden of DLA Piper This Agreement is made on [date] Parties 1 [Customer] a company incorporated in [England] with registered number...

Precedents

Produced in partnership with Carolyn Burbridge of William Grace Law LLP This Agreement is made on [date] Parties 1 [Customer] a company incorporated in [England] with...

Precedents

This Agreement is made on [date] Parties 1 [Customer] a company incorporated in [England] with registered number [company number], whose registered office is at [address]...

Precedents

Produced in partnership with Blair Adams of Winckworth Sherwood LLP 1 Definitions 1.1 Affiliates with respect to any entity, any other entity Controlling, Controlled by...

Precedents

Produced in partnership with Toby Crick and Adrian Sim of Bristows LLP This Agreement is made on [date] Parties 1 [Customer] a company incorporated in [England] with...

Precedents

Produced in partnership with Blair Adams of Winckworth Sherwood LLP 1 Definitions 1.1 Affiliate with respect to any entity, means any other entity Controlling, Controlled...

Precedents

Brexit: As of exit day (31 January 2020) the UK is no longer an EU Member State. However, in accordance with the Withdrawal Agreement, the UK has entered an...

Practice Note

This Practice Note explains the remedies of step-in rights, service credits, liquidated damages and termination, as these apply to IT outsourcing arrangements, with a...

Practice Note

Outsourcing agreements are normally long term, complex, high-value arrangements for services which are critically important to the customer’s business. There are a number...

Practice Note

This Practice Note considers the key employment law issues which may arise when drafting and negotiating outsourcing arrangements, focusing in particular on the...

Practice Note
Trending Topics
In-House COVID-19