Consumer protection

View Commercial by content type:

Latest Commercial News

Featured Commercial content

Practice notes
Incoterms® 2020 Rules—CIP Carriage and insurance paid toThis Practice Note comprises the guidance note to the CIP Carriage and insurance paid to...
Read More >
19th May
Practice notes
The British Franchise Association (BFA)This Practice Note examines the role and remit of the British Franchise Association (the BFA) in the franchise...
Read More >
Produced in partnership with Tim Rickard of Fieldfisher and David Bond of Fieldfisher 19th May
Q&As
In a business-to-business contract where a contractual long-stop date has passed but the parties wish to continue with the contract, should they...
Read More >
19th May
Precedents
[ON HEADED NOTEPAPER OF PARTY A][Insert address of Party B][[Insert address of Guarantor]][Insert date]Dear [name of Party B][ and [name of...
Read More >
19th May
Practice notes
Key differences in the law of contract between Scots and English lawScots contract law has in many ways become similar to its English counterpart...
Read More >
Produced in partnership with Morton Fraser 19th May
Practice notes
The EU Consumer Rights DirectiveThis Practice Note provides an overview of Directive 2011/83/EU (OJ L 304/64), the EU Consumer Rights Directive (EU...
Read More >
19th May
Practice notes
Incoterms® 2020 Rules—CPT Carriage paid toThis Practice Note comprises the guidance note to the CPT Carriage paid to Incoterm in the Incoterms® 2020...
Read More >
19th May
Practice notes
AffirmationAffirmation is an indication of the intention to continue with a contract. Affirmation may arise in the case of:•a repudiatory breach of...
Read More >
19th May
Precedents
1 Counterparts—agreement 1.1 This agreement may be signed in any number of separate counterparts, each of which when...
Read More >
19th May
Practice notes
Agent and principal relationships with third partiesThis Practice Note deals with the relationships arising between principals, agents and third...
Read More >
19th May
Practice notes
BailmentThis Practice Note provides an introduction to bailment, which is a large and complex topic.This Practice Note provides a working definition...
Read More >
Produced in partnership with Quentin Tannock of 4 Pump Court 19th May
Precedents
Option 1—contract signed on behalf of a company, where the authorised signatory is an individual Signed by [insert name of...
Read More >
19th May
Practice notes
Requirements of the company sealThis Practice Note provides practical guidance regarding the requirements of the company seal. Where a company has a...
Read More >
19th May
Practice notes
Private right of redress for consumersThis Practice Note summarises a consumer’s private right of redress for misleading and aggressive commercial...
Read More >
19th May
Practice notes
Incoterms® 2020 Rules—DPU Delivered at Place UnloadedThis Practice Note comprises the guidance note to the DPU Delivered at Place Unloaded Incoterm in...
Read More >
19th May
Practice notes
SubcontractingThis Practice Note examines the following legal and practical matters in relation to entering into a subcontract or when granting...
Read More >
19th May

Most recent Consumer protection content

Practice notes
The EU Unfair Terms in Consumer Contracts DirectiveThis Practice Note provides an overview of Council Directive 93/13/EEC of 5 April 1993, also known...
Read More >
24th Sep
Practice notes
Consumer Rights Act 2015—summaryThis Practice Note provides an overview of the Consumer Rights Act 2015 (CRA 2015). The CRA 2015 provides consumer...
Read More >
22nd Sep
Practice notes
In-app purchases and consumer protectionMobile applications (apps) have become as ubiquitous as the smartphones, tablets and other mobile computing...
Read More >
Produced in partnership with Hunton Andrews Kurth 21st Sep
Practice notes
Brussels I (recast)—dealing with consumer claimsThis Practice Note considers the jurisdiction of the court over consumer contracts as set out in...
Read More >
Produced in partnership with Peter Morcos of 4 New Square 15th Sep
Q&As
Is it sufficient from a contractual perspective to state that a copy of terms and conditions can be viewed elsewhere or are available on request?To...
Read More >
13th Sep
Q&As
Where a person has completed an online purchase (for services) and money has been taken from their account, can the company then return the customers...
Read More >
Produced in partnership with Christopher Snell of New Square Chambers 13th Sep
Q&As
Are there any restrictions or limitations on the use of automatic renewal provisions in business-to-business and business-to-consumer...
Read More >
Produced in partnership with Lynne Counsell of 9 Stone Buildings 13th Sep
Q&As
Is a force majeure clause enforceable in a business-to-consumer contract because of coronavirus (COVID-19)?Traders seeking to rely on force majeure...
Read More >
13th Sep
Practice notes
Key consumer legislation—summaryThis Practice Note sets out a brief description of the key consumer legislation that businesses dealing with consumers...
Read More >
8th Sep
Practice notes
What legislation do businesses dealing with consumers need to comply with (pre 1 October 2015)? [Archived]ARCHIVED: This Practice Note has been...
Read More >
Produced in partnership with Gowling WLG 8th Sep
Q&As
Does a company have a legal obligation to alert a customer to its complaints procedure?This Q&A relates to consumer customers and the business...
Read More >
8th Sep
Practice notes
Payment surchargesThis Practice Note considers the ability of a trader to charge a fee for the use of certain payment methods, such as a debit or...
Read More >
8th Sep
Practice notes
Consumer protection from unfair tradingThis Practice Note summarises the law, guidance and practice in relation to protecting consumers from unfair...
Read More >
8th Sep
Q&As
Do fuel cards fall within scope of the payment services regulations or payment services directives?A fuel card could be viewed as a ‘payment...
Read More >
8th Sep
Q&As
What kind of regulatory framework exists for automated bots, or ‘robo-advisers’, offering financial advice? Does a person have a claim in the tort of...
Read More >
7th Sep
Q&As
Do you have a clause suitable for use in a consumer contract for a mobile app under which the consumer pays for an annual subscription?We have two...
Read More >
27th Aug
Q&As
Do the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (CCR 2013), SI 2013/3134 apply for holiday lettings?The...
Read More >
27th Aug
Q&As
What obligations to provide cancellation information does a services provider have under the Consumer Contracts (Information, Cancellation and...
Read More >
27th Aug

Popular documents