Your opinions are very important to us. They help us continually improve the service we provide and recognise when our people have done well.

We would be grateful if you could complete this form and return it to us [insert means of returning completed survey, eg in the enclosed envelope].

1. 1. 1

      How would you rate our service?

      How would you rate how easy it was to access our services?	☐ Very good☐ Good☐ Average☐ Poor☐ Very poor
      If you visited our offices, how would you rate the way you were greeted by us?	☐ Very good☐ Good☐ Average☐ Poor☐ Very poor☐ Not applicable
      How would you rate the approachability and friendliness