Article summary
The Information Commissioner’s Office (ICO) has issued a statement on the publication of its initial guidance for businesses collecting personal data for contact tracing purposes amid the coronavirus (COVID-19) pandemic. The statement refers to several resources that the ICO has made available for businesses including guidance outlining clear, simple steps that can be taken to protect customers details; a dedicated coronavirus web hub which will be updated with Q&As and an advice phoneline for small organisations. Deputy Chief Executive, Paul Arnold commented 'we want to help businesses to get things right first time as they adapt to new ways of working' and that 'our focus is on supporting and enabling them to handle people's data responsibly from the outset and, while we will act where we find serious, systemic or negligent behaviour, our aim is to help the thousands of businesses that are doing their best to do the right thing.'
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