Commission reports on EU DSA implementation after two years
The European Commission has reported that, two years after the EU Digital Services Act (EU DSA) began to apply, online platforms in the EU have reversed nearly 50 million content moderation decisions following user appeals, with 30% of 165 million challenged decisions overturned through internal complaint mechanisms. In the first half of 2025, 99% of moderation actions were taken under platforms’ own terms and conditions rather than to remove illegal content under EU or national law, while certified out-of-court dispute settlement bodies reviewed over 1,800 cases concerning Facebook, Instagram and TikTok and overturned 52% of closed disputes, restoring content or accounts more quickly and at lower cost than court proceedings. The Commission stated that EU DSA grants users the right to challenge decisions affecting their content or accounts, prohibits targeted advertising to minors, requires online marketplaces to prevent the sale of illegal goods, ensure trader traceability and inform affected consumers, and enhances transparency by providing researchers and civil society with access to information on platforms’ moderation practices to strengthen accountability.