Online terms and conditions for the supply of services—business-to-consumer

Copyright © 2025 LexisNexis
Published by a LexisNexis Commercial expert
Precedents

Online terms and conditions for the supply of services—business-to-consumer

Copyright © 2025 LexisNexis

Published by a LexisNexis Commercial expert

Precedents
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Please read the following important terms and conditions before you buy anything on our website and check that they contain everything you want and nothing that you are not willing to agree to.

Summary of some of your key rights:

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that in most cases, you can cancel within 14 days. If you agree the services will start within this time, you may be charged for what you’ve used.The Consumer Rights Act 2015 says:
  1. •

    you can ask us to repeat or fix a service if it’s not carried out with reasonable care and skill, or get some money back if we can’t fix it;

  2. •

    if a price hasn’t been agreed upfront, what you’re asked to pay must be reasonable;

  3. •

    if a time hasn’t been agreed upfront, it must be carried out within a reasonable time.

This is a summary of some of your key rights. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 0808 223 1133.The information in this summary box summarises some of your
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Jurisdiction(s):
United Kingdom
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Key definition:
Term definition
What does Term mean?

The period of time from when a loan is borrowed to its final stated repayment date

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