Alert: Court of Justice rules on mandatory mediation for consumers

Table of contents

• Original news
• Facts
• Judgment
• Further information

Article summary

Commercial analysis: the Court of Justice has ruled that EU law does not prevent national legislation which provides that, in disputes involving consumers, mandatory mediation should take place before any court proceedings However, since access to the judicial system must be ensured, a consumer may withdraw from mediation at any time without having to give reasons.