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Director signs formal undertaking promising future compliance with Consumer Laws

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Published on: 28 January 2020

Published by LNB News

LNB News 28/01/2020

Document Information

Issue Date: 28 January 2020

Published Date: 28 January 2020

Jurisdiction(s): England

Article summary

Joseph Ashford, director of Fast Response Maintenance Ltd and several other plumbing companies, signed a formal undertaking in December 2019 under Part 8 of the Enterprise Act 2002 following an investigation by Reading Trading Standards. The undertaking prevents him from breaching parts of the Consumer Rights Act 2015 and the Consumer Protection from Unfair Trading Regulations 2008, SI 2008/1277. Ashford’s businesses received 850 complaints to trading standard officers between 2010 and 2013.

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