Dft opens consultation on aviation consumer policy reform

Article summary

The Department for Transport (DfT) has called for responses to a consultation titled ‘Reforming aviation consumer policy: protecting air passenger rights’ which details potential reforms to the Civil Aviation Authority's consumer enforcement powers, as well as consumer dispute resolution, fight delay compensation, and accessible air travel. DfT stated that ‘now is the time to consider what reforms could be made to reinforce consumer confidence to fly and thereby help to strengthen our critical aviation industry’. DfT welcomes responses up until the closing date on 27 March 2022 at 11:45pm.