CAP issues enforcement notice on disclosure of loot boxes in mobile game app store listings
The Committee of Advertising Practice (CAP) has issued an enforcement notice requiring clear and prominent disclosure of loot boxes in certain mobile game app store listings. The notice applies to listings on the Apple App Store and Google Play Store, within the remit of the CAP Code, that advertise mobile games containing loot boxes which can be purchased with real money or with virtual currency that can only be obtained by purchasing. The enforcement notice is intended to ensure that consumers know, before purchasing or downloading a game, whether it contains loot boxes. The CAP states that any disclosure should be placed where it will be seen quickly, such as at the top of the ‘About this game’ section or equivalent. It also states that, advertisers should not rely on consumers scrolling through lengthy descriptions or expanding sections to find the information, nor should they rely solely on generic labels such as ‘offers in-app purchases’, which are unlikely to make clear that purchases may include loot boxes. The Advertising Standards Authority (ASA) will begin actively monitoring compliance from 26 May 2026, followed by targeted enforcement action where necessary.