Key skills

Key skills guidance:

Introduction This guide aims to give you insight into finance and accounting in your company. We will do this by describing, in straightforward terms, the format in which...

Practice Note

Assessing financial health: Financial ratio analysis Assessing the financial health of a business means posing some key questions, for example: • how profitable is the...

Practice Note

Management of working capital This guide aims to give you insight into finance and accounting in your company. We will do this by describing, in...

Practice Note

This guide aims to give you insight into finance and accounting in your company. We will do this by describing, in straightforward terms, the format in which financial...

Practice Note

Additional reading If you want to find out more about project management, here are some popular books on the subject. Barker, S and Cole, R, Brilliant Project Management:...

Practice Note

This guide This guide aims to give you the basics of the various tools and techniques associated with putting together an effective strategy. By knowing more about how...

Practice Note

External environment What are the dynamics of the external business environment? Businesses need to make strategic choices on an informed basis; to do so you need to know...

Practice Note

What makes your company successful? So far we have mainly looked outwards to the external environment in which your company is operating, assessing customers, competitors...

Practice Note

This guide This guide has been written to address the practicalities of leadership. If you find yourself in a leadership role for the first time, this guide contains some...

Practice Note

The leader as business partner This guide has been written to address the practicalities of leadership. If you find yourself in a leadership role for the first time, this...

Practice Note

This guide has been written to address the practicalities of leadership. If you find yourself in a leadership role for the first time, this guide contains some helpful...

Practice Note

This guide has been written to address the practicalities of leadership. If you find yourself in a leadership role for the first time, this guide contains some helpful...

Practice Note

This guide has been written to address the practicalities of leadership. If you find yourself in a leadership role for the first time, this guide contains some helpful...

Practice Note

Introduction Operations management is about getting things done to serve the customer: transforming inputs, whether materials or information from customers, and using...

Practice Note

Perspectives on operations management: process management There are many ways to improve the service you provide. One important way is to take the perspective that the...

Practice Note

Performance management and measurement Earlier, we said that operations managers are constantly having to juggle a variety of objectives, based on cost, dependability,...

Practice Note