Q&As

B2B vs B2C Contracts: Choosing the Right Terms and Conditions

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Published by a LexisNexis Commercial expert
Published on: 31 October 2016
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Where B2B and B2C contracts for services are concluded by a business in person (at both a director’s home and client premises) and at a distance (via email and telephone), which set of terms and conditions are most appropriate?

We do not have a single set of terms and conditions suitable for both B2B and B2C contracts concluded at a distance and in person, and the drafting for a set of terms is increasingly difficult. Our Precedent: On-premises (in store) terms and conditions for the supply of goods—business-to-consumer recognises this fact:

‘Clause 1.2: Non-business customers’

This clause states that only domestic and non-business users may buy goods from the trader. If the trader supplies goods to businesses, it might look to have separate terms and conditions which apply to its business customers given that there is much more

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Jurisdiction(s):
United Kingdom
Related legal acts:
Key definition:
B2B definition
What does B2B mean?

Business to business—contracts between two businesses.

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