The following Life Sciences guidance note Produced in partnership with Beth Pipe of Cumbrian Rambler Ltd provides comprehensive and up to date legal information covering:
There are five key steps to improving efficiency:
Identify (define) what process needs improving
Measure the problem
Analyse your information
Improve the process
Control, ie embed the new process so it becomes business as usual
Management consultants often refer to this is as the DMAIC framework.
This Practice Note guides you through step 6, ie controlling the problem you identified in step 1 and have now measured, analysed and improved. This Practice Note will develop the case study followed in Practice Notes: Step 1—Identify and define the problem, Step 2—Measure the problem, Step 3—Analyse what’s causing the problem, Step 4—Improve the process and Step 5—Making changes across the organisation.
This Practice Note focuses on the individual emotional impact of change and what you can do to engage with people and involve them in the process.
When faced with change people may react in many different ways, this can depend on factors such as:
is the change their choice or is it being imposed upon them?
how great is the change?
will they have any input into the way the change will affect them?
what changes have they experienced in the past and how successful have they been?
do they agree with the change?
what threats does the change present to them?
Typical feelings are anxiousness, excitement (it looks great on paper), denial
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