JRC publishes research on algorithmic management and digital workplace monitoring
The European Commission's Joint Research Centre (JRC) has published comprehensive research examining algorithmic management in workplaces, building on its previous work on the digitisation of work and digital labour platforms. The JRC defines algorithmic management as computer-programmed procedures used to coordinate labour input in organisations, which may or may not be driven by artificial intelligence. This technology automates traditional management functions, such as planning, staffing, command, coordination, and control. The research identifies three key implications: (1) the changing organisation of work affects pace, communication, and rewards; (2) the shift in industrial relations encourages outsourcing and (3) the creation of information asymmetries weakens workers' bargaining power.