Outsourcing agreements

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Most recent Outsourcing agreements content

Precedents
Outsourcing agreement—short formThis Agreement is made on [date]Parties1[Customer] a company incorporated in [England] with registered number [company...
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Produced in partnership with Toby Crick of Bristows and Adrian Sim of Bristows 3rd Aug
Practice notes
Outsourcing and data protectionIn briefData protection laws in both the EEA (the EU plus Iceland, Norway, and Liechtenstein) and UK seek to ensure...
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Produced in partnership with Marina Paul 3rd Aug
Q&As
Is there any guidance on how the courts treat key performance indicators set by public authorities in contracts tendered under the EU public...
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1st Aug
Practice notes
Benchmarking in outsourcingBenchmarking is the process by which the services of an existing outsourcing supplier are compared to the same or similar...
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31st Jul
Practice notes
Outsourcing remedies—step-in rights, service credits, liquidated damages and terminationThis Practice Note explains the remedies of step-in rights,...
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31st Jul
Q&As
What is the difference between a warranty and a representation in a commercial agreement?This Q&A looks at the difference between a warranty and a...
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31st Jul
Q&As
What is a ‘sweep clause’ in an outsourcing or IT services agreement?Sweep clauses supplement detailed statements of work by obliging the supplier to...
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31st Jul
Practice notes
IT outsourcing—transition and termination issuesThis Practice Note identifies and explains key legal and practical issues relevant to the termination...
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31st Jul
Q&As
Do you have guidance on charge variation mechanisms in outsourcing agreements?Outsourcing agreements usually run for long periods of time and, as a...
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31st Jul
Practice notes
Personal data sharing between controllersThis Practice Note explores issues and best practice relating to the sharing of personal data between...
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31st Jul
Q&As
What is the emerging market position on liabilities (including caps and indemnities) between controllers and processors?This Q&A considers the...
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31st Jul
Q&As
What do the words ‘defend, indemnify and hold harmless’ mean?Contractual words and phrases such as the term 'defend, indemnify and hold harmless' have...
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31st Jul
Q&As
What is the effect of Brexit on BSI and ISO standards?The International Organization for Standardization (ISO) develops and publishes international...
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31st Jul
Q&As
What do gross negligence, wilful misconduct and deliberate default mean in commercial law?The parties to commercial contracts sometimes agree that...
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31st Jul
Q&As
Do you have definitions of ‘Best Industry Practice’ and ‘Good Industry Practice'?It is desirable in most supply of services agreements for the parties...
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31st Jul
Practice notes
Record retention and audit in outsourcingThe expression of audit rights in a contract, and the requirement to maintain records relating to that...
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31st Jul
Practice notes
Key issues in IT outsourcingIT outsourcing is the transfer of information technology processes or services by a customer to a third party supplier,...
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Produced in partnership with Paul Silver of CMS 31st Jul
Q&As
Can a prohibition on subcontracting prevent a supplier from recruiting temporary external personnel to provide some or all of the contract services?An...
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31st Jul
Q&As
What are ISO and BSI standards and which standards should be included in outsourcing agreements?What are ISO standards?The International Organization...
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31st Jul
Practice notes
Key pension issues in a private sector outsourcingTHIS PRACTICE NOTE APPLIES TO OCCUPATIONAL AND PERSONAL PENSION SCHEMESThe nature of an...
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Produced in partnership with Dentons 31st Jul

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