Contract management

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Contract management guidance:

This Practice Note summarises the law, guidance and practice relating to the variation of contracts and deeds. It explains how a contract or deed can be varied in...

Practice Note

Outsourcing agreements usually last for a number of years and require close collaboration between the supplier and the customer throughout the term. Robust governance and...

Practice Note

Most outsourcing contracts will contain a range of mechanisms intended to incentivise suppliers by either punishing poor performance, or rewarding performance that...

Practice Note

This Practice Note identifies and explains key legal and practical issues relevant to the termination of an IT outsourcing engagement and the subsequent transition of the...

Practice Note

Introduction The provision of outsourced services from an offshore destination is now a feature of many outsourcing contracts entered into by UK companies. Offshore...

Practice Note

One certainty of any outsourcing deal is that it will end. So while not planning for failure, outsourcing contracts should be structured so that they address the need for...

Practice Note

This Practice Note explains the remedies of step-in rights, service credits, liquidated damages and termination, as these apply to IT outsourcing arrangements, with a...

Practice Note

Outsourcing agreements are normally long term, complex, high-value arrangements for services which are critically important to the customer’s business. There are a number...

Practice Note

Description of outsourced services [State nature of services, eg data entry] Outsourcing supplier [Identify the outsourcing supplier to which this record relates] Audit...

Precedents

Introduction Outsourcing involves a transfer of functions from a customer to a supplier and can lead the customer to lose detailed knowledge relating to the processes...

Practice Note

The expression of audit rights in a contract, and the requirement to maintain records relating to that contract in a particular manner, are an essential component of any...

Practice Note

The service level schedule is one of the most important in an outsourcing contract. It governs measurement of the supplier’s quality of service against specified...

Practice Note