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Ofgem appoints EST to manage and allocate voluntary redress funds

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Published on: 30 November 2020

Published by LNB News

LNB News 30/11/2020

Document Information

Issue Date: 30 November 2020

Published Date: 30 November 2020

Jurisdiction(s): England, Scotland and Wales

Article summary

Ofgem has announced that it has appointed the Energy Saving Trust (EST) to manage and allocate voluntary redress funds, following its 2016 decision to engage an expert third party organisation. Ofgem has also published updated guidance for the EST to use when carrying out this service, which allows up to 15% of overall funds to be allocated to developing products and services that tackle decarbonisation. In addition, Ofgem expects the EST to prioritise allocation of funds to support consumers in vulnerable situations who have been negatively impacted due to coronavirus (COVID-19).

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