Article summary
Ofgem has announced that it has appointed the Energy Saving Trust (EST) to manage and allocate voluntary redress funds, following its 2016 decision to engage an expert third party organisation. Ofgem has also published updated guidance for the EST to use when carrying out this service, which allows up to 15% of overall funds to be allocated to developing products and services that tackle decarbonisation. In addition, Ofgem expects the EST to prioritise allocation of funds to support consumers in vulnerable situations who have been negatively impacted due to coronavirus (COVID-19).
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