Article summary
The Head of General Insurance Policy of the Association of British Insurers, Mark Shepherd, has advised customers of now-defunct airline Flybe to contact their travel agent or tour operators for advice. Those who purchased their trips with a credit card may be able to claim a refund through their card provider, and if no other consumer protections are available, customers should contact their travel insurance company. Those who booked package holidays may be able to claim under ATOL arrangements.
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