Reputation management

Local government has always come under heavy scrutiny from the press and from members of the public, in terms of the conduct of elected representatives and the decisions they make, but in the digital age, inappropriate conduct, acts and omissions are ever more visible to the public.

The use of digital and social media has grown exponentially in recent years. This has positive benefits to be embraced, such as the opportunity to engage with communities by providing online information and services. However, with these benefits comes greater accountability and risk of reputation damage if local authority executives and members conduct or decision making is inappropriate, biased, unfair or perceived to be unfair. To maintain public trust in the system, members and employees have a duty to maintain high standards of conduct and ethics and to consider the consequences of their personal conduct on the reputation of the local authority as an entity.

The Localism Act 2011 abolished the Standards Board regime and the national code of conduct that went with it and replaced it with a requirement that authorities promote and maintain high standards of conduct by members.

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Latest Local Government News

Local Government weekly highlights—3 July 2025

This week's edition of Local Government weekly highlights includes: case analysis of Norton v London Borough of Haringey, in which the court considers whether an LHA can determine the suitability of offered accommodation if it has not prepared a lawful assessment under HA 1996, s 189A(1) and Surrey CC v R (BC), in which the Court of Appeal provides an overview of the time frames involved for bringing a claim for judicial review, confirmation of when an LA is duty-bound to accommodate a child under ChA 1989, s 20 and clarity on the alternative methods that can be employed to children not deemed a ‘child in need’ and not requiring accommodation. Case reports include Mother v LA (ALC and CoramBAAF intervening), in which the court ruled that it was not in the child’s best interest for the court to make sibling contact order while granting a placement for adoption order for the younger child as it might deter potential adopters; X and Y v BBC, in which the court found BBC’s application for access to documents from care proceedings to be aimed at issues outside scope of court’s functioning and should be pursued through other mechanisms; Anwar v Ealing LBC, in which the court affirmed that construction of a crossover outside the appellant property under HA 1980, s 184(11) was lawful as statutory provisions do not require consent of adjacent affected property owners; Smith v Great Yarmouth Magistrates Court, in which the court dismissed an appeal against obstruction of a highway under HA 1980, s 137 with the central issue being whether land adjacent to Vauxhall Bridge constituted a public highway under HA 1980, s 31; and North Warwickshire BC v The Defendants, in which the court allowed the application for a final injunction brought by the LA to restrict protest activities at Kingsbury Oil Terminal. It also includes latest coverage on the implementation of Awaab’s Law including the government’s consultation response and draft guidance. It includes further updates on Social housing, Public procurement, Education, Local government finance, Social care, Licensing and Planning.

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