Improving efficiency

View Local Government by content type:

Practice notes

Precedents

Q&As

News

Latest Local Government News

Retained EU law—a guide for the perplexed

The following Banking & Finance news provides comprehensive and up to date legal information on Retained EU law—a guide for the perplexed

Brexit—the end of public procurement rules or business as usual?

The following Construction news provides comprehensive and up to date legal information on Brexit—the end of public procurement rules or business as usual?

2021—a year of intense regulatory activity on net zero policy

The following Energy news provides comprehensive and up to date legal information on 2021—a year of intense regulatory activity on net zero policy

Unacceptable professional conduct or conviction impairment? Professional discipline tribunals must pin their colours to their mast (Wray v General Osteopathic Council)

Featured Local Government content

Forming enforceable contracts—intention to create legal relations

An intention to create legal relations is requiredThere are various situations in which a court will hold that an agreement is not binding because,...

Introduction to passing off

Unlike many other countries, the UK has no unfair competition law. Brand owners seeking to prevent competitors from marketing ‘copycat’ products or...

Forming enforceable contracts—consideration

This Practice Note examines the doctrine of consideration and the key role it plays in English law in determining whether a contract is enforceable.A...

Contract interpretation—express terms in contracts

Express and implied contractual terms distinguishedContractual terms may be either express or implied:•express terms—are terms which are actually...

Practice notes

Facilitation payments under the Bribery Act 2010

Facilitating the performance of a duty by public officialsFacilitation payments, also known as facilitating or grease payments, are generally small...

Produced in partnership with Richard Furlong of Carmelite Chambers 12th Jan

Practice notes

HCPC—Main hearing of the Health and Care Professions Tribunal

This Practice Note explains the main fitness to practise hearing before the Health and Care Professions Tribunal (HCPT). It deals with preparation for...

Produced in partnership with Paul Renteurs of 2 Hare Court 12th Jan

Practice notes

Highways, street works and statutory undertakers

Coronavirus (COVID-19): This Practice Note contains guidance on matters that have temporarily been altered to assist in the management of the...

Produced in partnership with Nicholas Hancox of Nicholas Hancox Solicitors Ltd and Alistair Frew of Lodders LLP 12th Jan

Practice notes

Active bribery, passive bribery and bribing foreign public officials

The purpose of this Practice Note is to provide a general understanding of the offences under section 1, 2 and 6 of the Bribery Act 2010 (BA 2010). It...

Produced in partnership with Joanne Kane of Carmelite Chambers 12th Jan

Practice notes

Section 38 and section 278 Highways Act agreements—contractor’s perspective

This Practice Note examines agreements entered into under sections 38 and 278 of the Highways Act 1980, considering the obligations they impose and,...

9th Nov

Practice notes

Single justice procedure

The introduction of trial by a single justice was a response to a belief, on the part of the government, that the use of two or three justices to deal...

Produced in partnership with Quinton Newcomb of Fulcrum Chambers 12th Jan

Practice notes

Void contracts

When is a contract a void contract?A void contract is one that is wholly lacking in legal effect. A contract will be void where:•the parties contract...

9th Nov

Practice notes

Damages in tort claims—recovery and assessment

This Practice Note considers what damages may be available as remedy for claims in tort, including negligence claims.For general guidance on damages,...

Produced in partnership with Lina Mattsson of Hardwicke Chambers 12th Jan

Practice notes

Judicial review time limits—extensions and urgent cases

When a public body receives a claim form for judicial review, the first step is to consider whether the claim has been brought in time. For further...

Produced in partnership with Morayo Fagborun Bennett of Hardwicke Chambers 12th Jan

Practice notes

Termination and expiry of contracts

This Practice Note provides an overview of contract expiry and of the different causes of termination and ways to discharge a contract, including...

9th Nov

COVID-19

In-house

Practice notes

Termination for breach of contract

The termination of a contract by reason of one party’s breach of contract arises as follows:•one party to the contract is in breach of contract•the...

9th Nov

In-house

Practice notes

Concurrent and reversionary leases

There can be only one lease at a time giving a right to possession and occupation of property. Consequently, if a landlord subsequently grants a lease...

9th Nov

Practice notes

Civil recovery orders in SFO cases

A civil recovery order (CRO) is an order available to recover the proceeds of crime through action in the High Court, rather than the criminal court,...

9th Nov

Practice notes

Definition and classification of highways

Coronavirus (COVID-19): This Practice Note contains guidance on matters that have temporarily been altered to assist in the management of the...

Produced in partnership with Nicholas Hancox of Nicholas Hancox Solicitors Ltd and Alistair Frew of Lodders LLP 12th Jan

Precedents

Letter responding to clarification requests

[On headed paper][insert date][Address of tenderer provided in request for clarification]Dear [[insert contact name of tenderer] OR [insert contact...

Produced in partnership with Peter Ware of Browne Jacobson 12th Jan

Practice notes

IP rights and semiconductors

Background to semiconductorsA semiconductor is essentially any material which has electrical conductivity and can thus either conduct, or conversely,...

Produced in partnership with Greg Burke of RPC, Paul Joseph of RPC and Sophie Tuson of RPC 12th Jan

Most recent Improving efficiency content

Precedents

Client as barometer of efficiency (worked example)

Step 1: Identify our clientsWho are our existing clients? (Specific and generic)Internal clients—client servicesExternal clients—planning challenges,...

Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd 8th Jan

Practice notes

Step 2—measure the problem

There are five key steps to improving efficiency:•Identify (define) what process needs improving•Measure the problem•Analyse the information•Improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Step 5—embedding changes

There are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse the information•improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Precedents

Improving efficiency business case (worked example)

Executive summaryThis report analyses why 25% of the referrals we receive are referred back to client services. The research was conducted in May and...

Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd 8th Jan

Practice notes

Survivor syndrome

When any organisation is forced to make a large number of redundancies, the attention, quite rightly, is focused on those losing their roles. However,...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Managing personal responses to change

When faced with change people may react in many different ways. This can depend on factors such as:•if the change is their choice or is being imposed...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Step 1—identify and define the problem

There are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse your information•improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

The five steps to improve efficiency

This Practice Note sets out a simple five-step improving efficiency framework and illustrates how it works by way of a case study involving client...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Measuring success

There are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse the information•improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Step 3–analyse what’s causing the problem

There are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse your information•improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Improving personal resilience

Working within the public sector at the moment is rather like going for a paddle in a rough sea—a wave of change comes along and nearly sweeps you off...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

What is continuous improvement?

Continuous improvement (CI) is very fashionable in management circles but the heavy use of management-speak can make it difficult for non-CI...

Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd 8th Jan

Precedents

Making changes across the department (worked example)

StageQuestionsCase studyCreate a sense of urgencyHow will the employees know there is a need for the change?How will they understand how important it...

Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd 8th Jan

Precedents

Identify who does what worked example

Tasks\PeopleTake initial Client detailsOpen Temporary FileClient Services QuestionnaireIdentify any conflict of intere...

Produced in partnership with Beth Pipe of Bellis Learning Solutions Ltd 8th Jan

Practice notes

Step 4—improve the process

There are five key steps to improving efficiency:•identify (define) what process needs improving•measure the problem•analyse the information•improve...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Practice notes

Improving efficiency—tool selector

Which efficiency tools should you use at which stage?DefineMeasureAnalyseImproveControlWhat is the problem?How big is the problem?What’s causing the...

Produced in partnership with Beth Pipe FCIPD of OnLive Learning 8th Jan

Precedents