Ireland—Law Society of Ireland backs LSRA proposals to streamline complaints process
The Law Society of Ireland has endorsed recommendations from the Legal Services Regulation Authority (LSRA) to amend the Legal Services Regulation Act 2015, allowing earlier dismissal of manifestly inadmissible complaints. The LSRA's review, containing 28 recommendations, aims to address the current requirement to formally investigate all complaints against legal practitioners, despite around half being inadmissible or not upheld annually since 2019. Additional proposals include prohibiting practitioners from issuing court proceedings against complainants alleging excessive costs until matters are determined, and enabling mediation at any stage of the complaints process.