Q&As

A residential tenant is entitled to make a claim under section 214 of the Housing Act 2004 because a landlord took a deposit but failed to serve prescribed information at the start of the tenancy. Can a second claim be made for a further failure to serve the information when the tenancy ended and became periodic?

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Published on: 30 September 2020
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Under section 214 of the Housing Act 2004 (HA 2004), where a tenancy deposit was paid in connection with a shorthold tenancy on or after 6 April 2007 the tenant may apply to court for certain orders. The right to apply arises if (among other circumstances) either the initial requirements of an authorised deposit scheme were not complied with within 30 days of receipt, or if the tenant was not given prescribed information.

If the tenant makes out the grounds for the application, the court must order the person holding the deposit to repay it to the tenant (or into an authorised scheme) and to pay a sum

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Jurisdiction(s):
United Kingdom

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