Closing a client matter properly is a basic client care, risk management and housekeeping requirement. There are also regulatory and best practice issues to consider. This Practice Note is a ‘how to’ guide for law firms on matter closure. It covers the practical steps involved in, and regulatory and other considerations surrounding, closing a client matter. Regulatory requirements SRA requirements The SRA Standards and Regulations require you to show that you provide services to clients in a manner which protects their interests, subject to the proper administration of justice. The Standards and Regulations are not prescriptive about how you might do this. Where you supervise or manage others providing legal services, you remain accountable for the work carried out through them and for ensuring that the individuals you manage are competent to carry out their role and understand their regulatory obligations. The Law Society suggests you should have a written, standardised policy for file closure. It also suggests you should have a checklist, which accords with your policy, to help preserve a consistent approach. See