Article summary
The Planning Inspectorate has published its Strategic Plan 2020–2024, which considers national infrastructure planning applications, planning appeals, examination of local plans and other planning and specialist casework in England and Wales. The plan is a revision of the Strategic Plan adopted in 2019, with the implementation over 2019–2020 concentrating on getting ‘the basics right’ to position the organisation to improve the service delivered to customers and to work with others to improve the planning process experience. The strategic priorities include to be customer-focused, to effectively and efficiently serve places, people and the economy, to be an attractive and inclusive organisation and to plan for the future.
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