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EIOPA reveals findings from first EU mystery shopping exercise on insurance investment products

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Published on: 17 June 2025
Published by LNB News

LNB News 17/06/2025

Document Information

Issue Date: 17 June 2025

Published Date: 17 June 2025

Jurisdiction(s): Eire and European Union

Article summary

The European Insurance and Occupational Pensions Authority (EIOPA) has published results from its first EU-coordinated mystery shopping exercise examining insurance-based investment products (IBIPs) sales processes across eight EU member states. The exercise, conducted between January–November 2024, involved 454 visits by trained shoppers to insurers, banks, agents, brokers and post offices.

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Jurisdiction(s):
Eire and European Union

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