LGSCO round-up—11 December 2024
The Local Government and Social Care Ombudsman (LGSCO) has published a number of recent reports from November 2024. This round-up covers two upheld decisions in relation to social care and social housing.
The Care Quality Commission (CQC) is a non-departmental statutory body, sponsored by the Department of Health, responsible for regulating health and social care services in England, as well as protecting the interests of people whose rights are restricted under the Mental Health Act 1983 (MeHa 1983).
The Health and Social Care Act 2008 (HSCA 2008) sets out the CQC’s functions as follows:
registration functions
review and investigation functions, and
functions under the MeHA 1983
HSCA 2008, s 4 provides, that in performing its functions, the CQC must have regard to, among other matters, the views of the public, the experiences of service users, the need to promote and protect the rights of service users, and the need to ensure that any action taken by
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