DHSC and NHS England publish NHS AI trial findings showing time savings and better care
The Department of Health and Social Care (DHSC) and NHS England have published findings from the world’s largest healthcare AI trial, involving more than 30,000 NHS staff across 90 organisations, demonstrating that Microsoft 365 Copilot could save around 400,000 staff hours a month—an average 43 minutes per employee per day—and deliver significant annual cost savings. The AI tool automates administrative tasks such as note-taking, meeting summaries and email management, freeing staff to focus on patient care. The initiative, forming part of the government’s 10 Year Health Plan and Plan for Change, supports the NHS’s digital transformation and coincides with a 2.7 percent rise in acute-trust productivity. Microsoft Copilot Chat is now available across the NHS, extending use to more than 50,000 staff.